Maintenance Tech II

Maintenance Technician II

When you join Abode, you're not just taking a job, you're becoming part of a team creating meaningful change in our communities and a commitment to lasting housing stability.

At Abode, we believe everyone deserves a safe and stable place to call home. Our mission is to solve homelessness through housing and supportive services that help individuals and families achieve stability and independence. Grounded in the Housing First model, we meet people where they are and provide individualized support based on their needs, goals, and strengths.

The Maintenance Technician II must be able to perform highly skilled and specialized contractor work. This position will organize, coordinate and manage the overall maintenance program of a newly constructed community to include the property condition and appearance, timely work order service, quality make-ready/turnover of units, knowledge of safety procedures and practices and cost effective inventory control of the property. Must have knowledge of property management software (Yardi) and Microsoft Office. Required to be "on call" 24 hours and/or on-call rotation.

Diagnose and perform major, minor, and routine maintenance/repair in a timely and professional manner according to housing quality standards. Assure all service requests are completed on a daily basis. Follow-up on completed service requests to ensure satisfaction. Follow-up and respond to service requests and after-hours emergency calls. Inspect vacant units, perform and/or oversee the make-ready duties according to housing quality standards. Inform and/or recommend to the property manager of needed service or repairs to property. Inspect the exterior of the property and ensure common area upkeep on a daily basis. Complete or oversee the preventative maintenance schedule and capital improvement needs of the property and maintain accurate records. Maintain shop appearance, equipment, and parts inventory. Promote good public relations with residents, coworkers, external partners, vendors, and outside agencies with a great "people" attitude. Demonstrate initiative, personal awareness, professionalism, integrity, and exercise confidentiality in all areas of performance. Understand, apply, and comply with all company standards, safety and emergency procedures and applicable state and local building codes and standards. Responsible for performing or coordinating with outside vendors, ensuring that work is performed safely and to performance specifications, ensuring all product warranties are maintained. Accurately report and update property management software for work orders and update management and superiors of the daily repair and renovation of the property. Attend online and in-person training that is required for the position; this includes job-specific training and agency-wide training. Foster good staff relationships, cooperation, and teamwork between staff under his/her supervision as well as with others in the organization. Treat all residents/staff/vendors/visitors to the property with respect and courtesy and treat all the residents in a non-discriminatory manner.

High school diploma or equivalent (GED) required. 3 years' experience in Unit Turnover, Hotel or Residential Maintenance. Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.

Excellent verbal & written communication in English, organizational, and time management skills. Strong analytical and problem-solving skills with meticulous attention to detail. Ability to work well independently and collaboratively with teams, at times under the direction of facility collaborators. Experience and advanced knowledge of plumbing, electrical, and carpentry. Experience in and advanced knowledge in repairing sheetrock, door frames, door locks, and cabinetry. Experience in troubleshooting a wide variety of apartment related problems including appliances and minor electrical/mechanical issues. Experience with quality control, health, and safety regulations as they pertain to performing residential maintenance and industrial/commercial equipment. Excellent interpersonal, organizational, and time-management skills; respect for confidentiality; ability to work with diverse populations, including persons with various disabilities and work tactfully within a fast-paced environment. Visual acuity is necessary to inspect the property and units. Ability to operate and maintain a variety of maintenance and janitorial power tools and equipment. Proficiency in Microsoft Office programs, systems, and platforms. Ability to learn and use required mobile devices and business-related applications.

Competitive pay: $30.80 - $34.00 per hour. Work arrangement: Onsite position; may be eligible for hybrid or remote work, subject to supervisor approval and factors including job responsibilities, remote location, and employee suitability. PTO: 19 days per year, increasing with tenure. Holidays: 12 paid holidays per year. Health & Wellness: 100% medical, dental and vision coverage options for employees. Employer subsidized options for dependent health care. Legal and financial services and more through our Employee Assistance Program (EAP). Mental health care service provided by Teledoc. Flexible Spending Account (FSA) Commuter, Health care, Dependent care. Retirement Plan: 403(b) w/ employer match & contribution programs.

Abode Services is an Equal Opportunity Employer/Drug Free Workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.