Insurance Collector
Hendrick Medical Center
Insurance CollectorThe Insurance Collector is responsible for all insurance follow-up on assigned accounts from the management team. The core responsibilities of an Insurance Collector include research; filing corrected claims and adjustment identification to ensure proper account resolution. This position requires the ability to work independently; accomplish goals; excellent customer service and communication skills; creativity; patience; and flexibility. Insurance Collector relies on the guidelines established by the organization to perform job functions and work under general supervision in a moderately fast paced environment. Insurance Collector reports to the Supervisor or Manager and at times department lead.Job RequirementsMinimum EducationHigh school diploma or equivalentMinimum Work ExperiencePrevious healthcare billing and/or Medical insurance experience preferredRequired Skills; Knowledge; and AbilitiesKnowledge of medical practices; terminology; and accounting policies.Knowledge of goal-setting.Knowledge of insurance processes.Skill in planning; organizing; delegating; and supervising.Skill in evaluating the effectiveness of existing methods and procedures.Skill in problem solving.Skill in verbal and written communication.Ability to read; interpret and apply policies and procedures.Ability to set priorities among multiple requests.Ability to interact with patients; medical and administrative staff; and the public effectively.
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