Water Restoration Technician

Water Restoration Technician

If you are looking for a job/career where you are in a positive environment, have a great team to work with when needed, and like helping people...this is the place for you!

Position Overview

Monitors, inspects and completes tasks for water restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explain processes used to complete active jobs and next steps to resolution in person to customers.

Job Responsibilities

• Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
• Responsible for making daily adjustments to the drying plan based on meter readings.
• May perform other cleaning duties (i.e., construction cleaning, fire/smoke/odor cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs

Job Requirements

• Good, positive attitude
• Willingness to learn and grow
• Ability to work with a team
• Valid Drivers' License and satisfactory driving record
• Reports to work on time ready to work in a clean, complete uniform
• Good customer service skills

Certifications are not required, but preferred:

• WTR – Water Damage Restoration Technician

Perks/Benefits:

• Training: On-the-job training -after 6-12 months, the opportunity for national certifications
• The opportunity to move up to leadership with IICRC Certifications and good work ethics
• Company vehicles to and from job sites
• Team recognition at meetings
• Opportunity to participate in 401K plan
• Paid holidays and paid vacation come with time employed

About Us:

We are a privately owned franchise. We have been in business for 23 years. Our customers love us because we show up on time, do quality work and treat their home as we would want our home treated. We have a great relationship with our employees due to mutual respect and caring for each other as family.

Latest Customer Review:

Kim Bowman and his ServiceMaster of Buncombe County crew were excellent in every way in responding to the water damage in our home. Their early and quick mitigation response prevented further damage and made repairs easier. The ServiceMaster personnel and the outside personnel whom Kim employed to do various parts of the repair work were careful, competent, and thorough in what they did. They were all extremely pleasant to have working in our home, and we felt that they all treated it as they would want their own homes to be treated. The quality of the work they did was superb, and we are very pleased with the result. We would recommend ServiceMaster of Buncombe County with full confidence and no hesitation. Lawrence and Margaret McCleskey