Repairs Co-ordinator

The Hall & Kay way… it’s a people thing.At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.Job PurposeThe role involves liaison between clients and field engineers, processing service reports, and generating repair quotation for fire pumps.Note: This role is not available for hybrid working. The role will be fully office based 5 days per week (hours referenced below). What you will be doingProcess and review engineer reports using Corrigo work management systemInterpret technical reports to identify defects, faults, and compliance issuesDiagnose problems from engineer feedback and determine appropriate remedial actionsRaise remedial works cost estimation and quotationsPrepare risk assessments and method statements (RAMS) for fire protection works as requiredMaintain accurate documentation and records for audit and compliance purposesAddress client queries and concerns professionally and promptlyBuild and maintain strong working relationships with internal engineers, service team and clients.What we’ll need from youDemonstrable experience working with fire sprinkler systems and fire pumps (highly desirable) or the engineering/FM industry.Understanding of fire protection system maintenance requirements and standards (highly desirable).Knowledge of health and safety requirements related to fire protection systems (highly desirable).Excellent computer literacy, including proficiency with work management systems (Corrigo experience advantageous)Strong written and verbal communication skills for client and engineer liaison (essential)Ability to interpret technical engineering reports and identify system faults (training will be provided) (highly desirable)Competent in fault diagnosis and problem-solving (training will be provided) (highly desirable)Capable of producing accurate cost estimates for remedial works (essential)Experience in preparing risk assessments and method statements (essential)Highly motivated with strong self-management capabilities (essential)Knowledge of relevant British Standards (BS 9251, BS EN 12845, etc.) (desirable)Experience with other computerised maintenance management systems (CMMS) (highly desirable)What you can expect in returnSalary Range competitive and negotiable depending on relevant experience25 days holiday plus bank holidays and option to buy 5 daysContributory company pension schemeLife AssuranceHealth care schemeHours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00)Location: On-site –Birmingham, GBRAt Hall & Kay, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.How to applyPlease submit a tailored CV detailing your experience relevant to this role.Additional Company informationWhat sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.Find out more about us and what our people say about us.SummaryLocation: Birmingham, GBRType: Full time