Air Import Specialist

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The Air Import Specialist is responsible for managing air import shipments, ensuring high-quality service that meets or exceeds customer expectations. This includes coordinating with airlines and clients to provide updates on flight status and the arrival of shipments, while delivering exceptional service to both suppliers and customers. The role involves offering effective solutions, adhering to company policies, and ensuring full compliance with relevant laws, regulations, and industry best practices. ESSENTIAL FUNCTIONS: Track the arrivals of cargo via web, with JAS origin and warehouses / warehouse. Receive the customer service transmissions and send them to the warehouses / warehouses before 8 hours arrival of the flight. Report missing documents / packages to customer service, origin and customer. Enter forward the transmissions sent by customer services to generate the operation. Generate the notice of arrival of the cargo to the warehouse / fiscal warehouse send the dispatch. Generate the invoice for freight and handling of the operation as soon as the cargo arrives. Coordinate the sending of documents to customers by courier. Issue Insurance according to customer service instruction. Comply with customs transmissions at the time regulated by customs. Notify the client of the arrival of their cargo immediately. Daily tracking of all pending flights, reporting delays or other SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: Minimum 3 years’ experience in Air imports or combination of education and expertise required Excellent organizational skills Excellent written and verbal skills Strong computer skills including Microsoft Office suite Detail oriented, able to multitask and meet deadlines Self-motivated, able to work in a team and independently Knowledge of US customs laws, practices and procedures Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others Able to interact positively and effectively with co-workers, subordinates and supervisors EDUCATION AND EXPERIENCE: High School Diploma or GED required Minimum 3 years’ experience in Air imports or combination of education and expertise required Cargowise (C1) experience is preferred Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred OGA experience is preferred ENVIRONMENT: 100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position’s responsibilities. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment. ADDITIONAL: The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. As an equal opportunity employer, we comply with the California pay transparency law. We will not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other applicable legally protected basis. The base hourly rate for this position is $25-30/HR, in accordance with the California pay transparency law. Individual pay within this range is determined based on a variety of factors including, but not limited to, relevant experience, education, skills, and performance. Our goal is to ensure fair and equitable compensation for all employees. DEFINITIONS: (if any abbreviation, the meaning needs to be inserted) Management retains discretion to add or change duties of this position at any time. JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. NOTICE TO APPLICANTS JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY. JAS prides itself on its exceptional service and competitive pricing that comes about through the hard work and skill of the people who make up the JAS organization. The mission of JAS is to focus on innovation and maintain a commitment to deliver the product securely and on time. This mission flows through its vast global network of 38 subsidiaries, hundreds of official agent locations, and 4,200+ employees across more than 90 countries. JAS' commitment to innovation in the fields of shipping, 3PL, and freight forwarding puts it in a unique class of select companies which concentrate on specialized projects as well as commodity shipping initiatives. JAS is a premier “go-to” company for those wishing to move cargo from anywhere in the world to anywhere else in the world. Through the use of advanced tracking technologies, sophisticated global communications, and a large team of experts across a broad spectrum of specialties, JAS is able to cost effectively handle the shipping of everything from tiny camera parts up to the massive components required to build an oil rig. Transporting cargo is a complex endeavor. JAS is the brand you can trust to satisfy your most demanding requirements.