Recruiting and Training Manager

Job Description

Job Description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

COMPANY PROFILE:   
Soccer Shots is the leader in youth soccer development for children ages 2-8. Our nationally recognized program offers a high energy, fun, age-appropriate introduction to the wonderful game of soccer. Our innovative curriculum emphasizes both soccer skills and character development.  Our goal is simple: to leave a lasting, positive impact on every child we serve.    
 
SOCCER SHOTS COUS:     
Soccer Shots COUS (COUS) was established in 2010. COUS covers the regions of Washington D.C., Maryland, Northern Virginia, Miami FL, New York City NY, York, PA, and Nashville TN. Soccer Shots Nashville covers Wilson, Sumner, Robertson, Rutherford, Williamson and Davidson Counties. Soccer Shots COUS works closely with Soccer Shots Franchise Support Team where headquarters are in Middletown, PA.    

 
REPORTS TO : Program Director  

 
OBJECTIVES : The Recruiting and Training Manager serves as a key strategic partner responsible for driving hiring and training initiatives across the Nashville region. This role oversees and executes recruitment and onboarding efforts to successfully fill both part-time and full-time positions. 

 
You will collaborate closely with Coaching Managers to support and guide the recruiting and training process for coaches and interns, ensuring a consistent and high-quality talent experience. The ideal candidate is highly motivated, passionate about our mission, and skilled at sourcing talent both locally and strategically. 

 
In addition, this role focuses on building strong community relationships by identifying and developing partnerships with local businesses and organizations to enhance brand awareness and expand our talent pipeline. 

 
Recruitment  

• Lead interviews, screening, and onboarding for new hires 
• Network with candidate resources (colleges, online networks, and community events) 
• Work with Coaching Team to ensure seasonal coaching needs are met 
• Responsible for ensuring coaches have a positive impact on the organization’s NPS scores 
• Create a culture representative of Soccer Shots Core Values within the team in coordination with the Program Director and Coaching Manager 
• Responsible for schedule completion each season 
• Coaching based on business need, 5-10 sessions per week per season 
• Responsible for assistance in planning, preparing, and executing the seasonal coaches meetings 
• Work with Program Director and Coaching Manager in creating and developing processes that enhance the Coaching Department 

Training  

• Implement the company’s high standard for coaching, and develop a team of high performing coaches 
• Manage and develop the training process for all new coaches 
• Conduct seasonal evaluations on all coaches 
• Coordinate evaluation performance and retraining programs for coaches that do not meet the Soccer Shots standards 
• Input all evaluations within 24 hours 
• Ensures new coaches complete training process 
• Evaluate and update training process and evaluation at least 1 time per year (November/December) or earlier if needed 

Business Administration  

• Collaborate with the People Operations Department to ensure compliance with coaches 
• Maintain recruitment, and training scorecard as well as key performance indicators to appropriately forecast future recruitment needs 
• Ensuring there is regular upkeep of the department’s tools for recruitment, training & development 

WORKING HOURS/LOCATION/SCHEDULE:  
The job description above is a full-time, exempt position. Typical working hours are Monday through Friday between 8:30am and 5:00pm with some nights and weekends during the season. This position will be in our central office in Nashville, TN and the surrounding areas. 

 
SOCCER SHOTS OBJECTIVES:  

1. For Soccer Shots to be the best run, most popular, and most successful program offered in the Nashville region.  
2. For Soccer Shots to have a reputation of excellence. An objective measure of each territory’s reputation for quality will be learned in the Net Promoter Score survey conducted at the end of each season 
3. To be a Top 10% franchise in participant registration and revenue (in category) and per capita rating and to meet and exceed seasonal and annual enrollment and revenue goals 

COMPANY EXPECTATIONS:  

1. Prompt, reliable, and professional communication—responds immediately to customers (parents, directors, staff), and always responds to supervisor and other Soccer Shots support staff within 24 hours 
2. Meet weekly, seasonal, and annual timelines and deadlines. Develop systems to stay organized, keep good records, and be efficient with your time 
3. Meet seasonal performance goals. Go above and beyond company expectations to sell, promote and market our program prior to each season 
4. Provide excellent customer service  
5. Adhere to all company policies and represent Soccer Shots with professionalism and integrity 
6. Hire, train, and manage a staff of coaches who will uphold a standard of excellence and create a positive reputation for Soccer Shots 

COMMITMENTS:  
Soccer Shots employees are committed to representing Soccer Shots in a fashion consistent with the company's three Core Values. Compensation is based on performance, and Soccer Shots reserves the right to terminate employment for failure to meet expectations. 

 
PERFORMANCE EVALUATIONS AND REVIEWS:  

• Performance will be reviewed after the first 60 days of employment 
• Objectives of the position and company expectations will be reviewed quarterly through a meeting with supervisor 

REQUIRED TRAITS AND COMPETENCIES:  

• Passion for the Soccer Shots mission 
• Outstanding leadership and customer service skills 
• Able to work both in a team environment and independently 
• Determination to complete tasks in a timely and organized manner 
• Strong written and verbal communication 
• Ability to learn fast and work in a fast-paced environment 
• Ability to positively represent our brand and Core Values to team members & coaches, business partners, and the public 
• Proven ability and confidence to engage with the public 
• Attentive to detail 
• Able to create, improve, and implement organizational systems and process 

REQUIRED EDUCATION / EXPERIENCE:  

• Bachelor’s Degree Required 
• Minimum 3-5 years of working experience 
• Experience in full cycle recruitment or talent acquisition, sourcing, screening, talent pool, ATS, and on-boarding 
• Excellent communication skills (verbal and written) 
• Proficient in Google Docs and MS Office 
• Warm, motivated and approachable personality 
• Ability to lift 25 lbs