Team Lead

Team Lead – Quality / Inspection Job Details Pay: $17.00/hour Shift: 3:00 PM – 11:30 PM Schedule: Monday–Friday Weekends: Some weekends may be required Job Summary We are seeking a Team Lead to support daily operations, customer satisfaction, and quality assurance activities at a customer site in Findlay, Ohio. This position provides leadership and guidance to inspectors and site personnel, ensures compliance with company and customer requirements, and helps maintain a safe, productive, and positive work environment. The ideal candidate is a hands‑on leader who is quality-focused, dependable, flexible, and comfortable working in a fast‑paced environment . This role requires strong communication skills, attention to detail, problem‑solving ability, and the ability to coach and motivate team members. Key Responsibilities Customer Service & Business Development Build and maintain positive relationships with customers, inspectors, and site personnel. Communicate regularly with customers and other site‑level stakeholders. Promote a customer‑focused approach while ensuring quality and service expectations are met. Address customer and operational concerns professionally and promptly. Quality & Operations Support site leadership with daily site operations. Train, coach, and support quality inspectors to ensure procedures and work instructions are followed. Conduct audits and validate compliance with established quality processes. Communicate project updates, process changes, and revised work instructions to inspection teams. Identify, document, and report non‑conformances to site leadership. Make sound independent decisions when evaluating subjective quality scenarios based on project requirements. Troubleshoot and resolve issues related to process flow, new inspection criteria, production spikes, spills, and other operational challenges. Assist with inventory and material movement using scanners and other inventory management tools. Perform inspection duties when needed to support site operations. Ensure compliance with company, customer, and applicable health and safety requirements. Follow all company and customer‑specific policies, procedures, and work instructions. Reporting & Documentation Collect, maintain, and review operational reports and quality data. Accurately document audits, inspections, non‑conformances, and other required activities. Use company web portals and computer systems to enter and maintain required documentation. Maintain accurate records while protecting sensitive and confidential information. Qualifications High school diploma or equivalent. At least 1 year of experience in quality, inspection, manufacturing, production, or a related field preferred . Previous leadership or team lead experience preferred. Strong verbal and written communication skills. Basic computer skills, including Microsoft Office and Microsoft Excel. Ability to use gauges, measuring devices, and other quality inspection equipment. Strong attention to detail and ability to follow standardized processes. Ability to work independently, take initiative, and make decisions within established guidelines. Ability to work effectively in a fast‑paced and changing environment. Ability to handle sensitive and confidential information professionally. Ability to communicate effectively with customers, employees, supervisors, and other stakeholders. Physical & Work Environment Requirements This position may require: Standing and/or walking for extended periods. Lifting and moving materials weighing approximately 30–50 pounds . Repetitive physical activities, including lifting, twisting, grasping, gripping, reaching, pulling, pushing, bending, squatting, and kneeling. Working around moving mechanical parts or machinery. Exposure to loud noises, fumes, odors, and varying temperatures, including extreme heat or cold. Working in a repetitive inspection or production environment. Working occasional weekends based on business and customer requirements. IND2 #J-18808-Ljbffr SURGE Staffing