Security Systems Service Technician

Location Raleigh, North Carolina, United States of America Why Siemens? Here at Siemens, we take pride in enabling sustainable progress through technology. We empower customers by combining the real and digital worlds, improving how we live, work, and move today and for the next generation. Overview of this role You will work with integrated security systems – IP cameras, access control, alarm sensors, and enterprise software platforms – servicing commercial buildings across Raleigh. You will apply your knowledge of IP networking, low‑voltage systems, and structured cabling to maintain and troubleshoot systems built on server/client architecture. As a Security Systems Service Technician, you will be the primary technical contact for customers, providing excellent service and ensuring building inhabitants are safe. Responsibilities Support systems commissioning at customer facilities – set up and test new and existing integrated security systems, verify network connectivity and device programming, document configurations and TCP/IP parameters, and communicate system status and deficiencies to customers and your team. Perform scheduled maintenance through inspections and preventive maintenance on IP cameras, access control platforms, alarm sensors, and software; perform firmware and software updates as required. Respond to service calls – use network configuration and troubleshooting methodologies along with diagnostic software to diagnose problems, then execute repairs to restore system functionality. Ensure compliance by identifying and documenting code violations and system deficiencies to ensure all low‑voltage systems and structured cabling meet required standards. Collaborate daily with mentors, Lead Technicians, and Team Leaders to plan your work and develop skills in system programming, system integration, and troubleshooting. Qualifications Basic Qualifications: Electro‑mechanical experience (from a job, military, school, or tech training) Computer skills – know your way around PCs, networks (routers, switches, cables), and server basics Good with Microsoft Office (Word, Excel, Outlook) Comfortable using laptops, smartphones, tablets, hand tools, and diagnostic software Able to tell wire types and colors apart Able to lift 50 lbs., climb ladders/scaffolds, and work in varied spaces (server rooms, above ceilings, outdoors, construction sites– all weather) Physically able to reach, climb, stand, and bend as needed Must be willing and available to work overtime and on‑call as needed Must be at least 18 years of age and possess a valid driver’s license with limited violations; must meet eligibility requirements to participate in Siemens’ fleet vehicle program Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Preferred Qualifications: High school diploma or state‑recognized GED; Associate degree in electronics or related field preferred 1+ years’ experience in the installation and/or maintenance of large‑scale integrated security systems Ability to read/understand design and construction documents Pay The pay range for this position is $42,340–$72,583 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking the link to the accommodation for disability form. Please note our AskHR representatives do not have visibility of application or interview status. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. #J-18808-Ljbffr