Logistics Coordinator

The Logistics Coordinator is responsible for coordinating the end-to-end flow of raw materials and finished goods in a high-volume food and beverage operation, ensuring timely and accurate processing of orders, shipments, and inventory transactions to meet Just-In-Time delivery requirements. The position supports high-velocity logistics operations and shipments to and from large retailers and distribution centers with complex regulatory and customer-specific requirements. The role requires strong organizational skills, sound judgment, real-time problem-solving, and the ability to operate independently while managing competing priorities across production, customer, and carrier demands. Duties and responsibilities Coordinate end-to-end movement of raw materials and finished goods across a fast-paced food & beverage supply chain, ensuring on-time delivery to tight JIT windows Process customer purchase orders and build accurate sales orders for the shipping team, verifying SKUs, quantities, lot/date codes, ship dates, routing guides, and customer-specific compliance requirements Schedule and dispatch inbound and outbound freight, including customer pickups, raw material deliveries, and cross-dock transfers; proactively reschedule when production timing or carrier availability shifts Anticipate and resolve disruptions in real time, late carriers, short shipments, temperature excursions, weather delays, dock congestion, and communicate impact and recovery plans to stakeholders before they ask Partner closely with procurement, production planning, warehouse, QA, and sales to keep order flow synchronized with production schedules and customer commitments Manage EDI transactions and routing guide compliance for large retailers and distribution centers; resolve chargebacks, exceptions, and ASN issues quickly to protect customer scorecards Maintain accurate order, shipment, and inventory records in NetSuite (or comparable ERP); investigate and reconcile discrepancies same-day whenever possible Serve as the primary point of contact for logistics inquiries from customers, vendors, carriers, and internal teams, providing fast, clear, and accurate answers Build and manage strong working relationships with carriers, freight forwarders, and 3PL partners; track performance and elevate service issues Ensure shipments meet food-grade transportation requirements, including cold chain, FSMA Sanitary Transportation Rule, allergen controls, and customer-specific documentation Identify recurring bottlenecks and recommend process improvements that reduce cycle time, freight cost, or error rates Complete other duties and special projects as assigned Qualifications 3+ years of logistics, supply chain, or order management experience. Food & beverage or other perishable / time-sensitive industry strongly preferred Self-starter who takes ownership of their day, comfortable making sound decisions and keeping work moving between check-ins; builds personal systems and workflows that align with established team best practices Quick learner, picks up food & beverage logistics fundamentals during onboarding and continues to master customer-specific requirements (routing guides, EDI mapping, scorecards, compliance nuances). On the job; training, mentorship, and team support are provided, but the role moves fast and rewards initiative Comfortable with variable, scenario-driven work, no two days look the same, and the right person identifies the need and provides the solution in real time Works calmly under pressure and manages competing priorities in a fast-paced, deadline-driven environment without losing accuracy Real-time problem-solver who diagnoses root cause, weighs trade-offs, and executes a solution with incomplete information rather than escalating it back up the chain Working knowledge of JIT logistics Experience coordinating shipments to large retailers, distributors, or co-manufacturers, including routing guide and EDI compliance (TrueCommerce, SPS Commerce, or similar) Proficiency in Microsoft Office 365 (Excel, Outlook, Word, Teams). Advanced Excel skills (pivot tables, lookups, basic formulas) strongly preferred Experience with ERP systems, NetSuite preferred Excellent written and verbal communication; able to flex tone from a driver on hold to an executive on a customer escalation High ownership, sound judgment, dependability, and a calm, professional demeanor when things go sideways Bilingual (English/Spanish) skills preferred but not required Working conditions Must be able to work any/all shifts as assigned or required Must be able to work overtime as necessary, including holidays and/or weekends as required Fast-paced, deadline-driven environment with frequent shifts in priority based on production and customer demand Physical requirements Pre-shift stretch and exercises to be performed Hair restraint, beard net (if needed), and safety gloves where warranted Lifting at times of up to 50 lbs. without assistance and standing for most of a shift #J-18808-Ljbffr