Dental Office Coordinator

Job Description

Job Description

Dental Front Office Coordinator / Treatment Coordinator
Redwood Dental | Boulder Creek, CA

Pay: $28–$38/hour + Performance Bonuses & Benefits!
Full-time | Monday–Friday | 8:30 AM–4:30 PM

Redwood Dental is a privately owned, technology-forward dental practice looking for a friendly, organized, and reliable Business Team Member to join our front office team.
This role supports both patient care and practice operations through scheduling, insurance coordination, treatment follow-up, and billing. If you enjoy working with people, staying organized, and being part of a supportive team, this could be a great fit.

Learn more about our team and culture:

Compensation & Benefits

• $28–$38/hour depending on experience
• Performance-based bonus opportunities
• Kaiser medical insurance
• Free dental care at Redwood Dental
• Vision reimbursement
• 401(k) with company match
• Profit sharing
• Tuition reimbursement
• 20 paid days off annually
• Ongoing training and professional development

What You’ll Do

• Greet and assist patients in person, by phone, and by email
• Schedule and coordinate patient appointments and treatment plans
• Verify insurance benefits and prepare treatment estimates
• Help patients understand financial options and payment plans
• Follow up on insurance claims and outstanding balances
• Post payments and maintain accurate patient records
• Support smooth daily flow of the front office

About the Role

This position blends patient communication with important administrative and insurance responsibilities. You will be a key part of helping patients move forward with care while keeping the office organized and running smoothly.

We are looking for someone who is comfortable working with both people and details, enjoys staying busy, and takes pride in doing things accurately and thoroughly.

Approximately half of the role is patient-facing communication and scheduling, and half is focused on insurance, billing, and financial coordination.

Qualifications

• 2+ years of dental, medical, or front office/customer service experience preferred
• Experience with insurance, billing, or treatment coordination is a plus
• Strong communication and customer service skills
• Organized, reliable, and detail-oriented
• Comfortable discussing scheduling, treatment, and financial options with patients
• Ability to multitask and stay on top of follow-ups

We are happy to train the right person who has strong customer service skills and a positive attitude.

Who You Are

• Friendly, dependable, and professional
• Comfortable working in a busy, team-oriented environment
• Organized and good at following through
• Someone who enjoys helping people and solving problems
• Open to learning and growing in a dental office setting

Job Type

Full-time

Schedule: Monday–Friday, 8:30 AM–4:30 PM
Work Location: In person – Boulder Creek, CA

Skills:

• General Practice
• Open Dental
• Insurance
• Scheduling
• Billing
• Treatment Planning

Benefits:

• Medical
• 401k
• PTO
• Bonuses

Compensation:

• $30-$38/hour