Lead Concierge

Randstad has partnered with a Property Management organization to assist with filling their open leadership opportunity. This role will handle daily Front Desk responsibilities and oversee a small team. The ideal candidate will have a few years of administrative experience with proficiency in Microsoft Office Suite and excellent communication, interpersonal and customer service skills. This is a temporary position with potential to turn into a permanent role.  Thursday & Friday: 3pm-11pm  Saturday & Sunday: 7am-3pm 

salary: $25 - $26 per hour
shift: First
work hours: 3 PM - 11 PM
education: High School

Responsibilities

• Provide day-to-day oversight and mentoring for the concierge team, ensuring consistent coverage while leading by example through professionalism and high service standards.

• Act as the primary on-site contact for the morning shift, addressing diverse resident needs—such as building access and vendor coordination—and resolving escalated concerns with diplomacy and sound judgment.

• Maintain building safety by monitoring camera systems, performing routine walkthroughs of access points, and supervising the use of community amenities like the gym and pool to ensure rule compliance.

• Manage high-volume administrative tasks including electronic shift logs, incident reporting, package delivery systems, and the end-to-end coordination of resident move-ins and move-outs.

• Serve as a calm, capable leader during emergencies by maintaining expert knowledge of response procedures and ensuring prompt, professional communication via phone, email, and in-person interactions.

Qualifications: 

• At least 3 years of administrative experience 
• Proficient with Microsoft Office Suite 
• Excellent customer service, communication, organization, problem solving, and interpersonal skills
• Leadership experience a plus 

Skills

• Leadership
• Microsoft Office
• Customer Service
• Problem Solving
• Property Management
• Administrative Duties

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.