Part Time Patient Customer Service Representative

Location: Ascension St. John Broken Arrow Shift Hours: Part Time, PRN – as needed/On-call Company Overview R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine a global workforce of revenue cycle professionals with an advanced technology platform that includes sophisticated analytics, AI, intelligent automation, and workflow orchestration. Role Overview As a Customer Service Representative, you’ll help patients check into the hospital. It is a fast‑paced, patient‑facing role that requires you to collect information quickly and accurately while listening with compassion to address concerns and fears. Responsibilities Work on computers and answer phones to intake information in a busy environment, managing multiple screens and maintaining accurate data entry between physician and nurse check‑ins. Provide support to patients who may be ill or anxious, listening carefully and building rapport to ease their anxiety. Adapt quickly to fast‑paced work, balancing patient flow with clinical interruptions and managing the variability of health plans and coverage. Collaborate with a supportive team that encourages career development and offers continuous learning opportunities within R1 RCM Inc. Requirements High School Diploma or GED Excellent customer service experience Preferred Skills Medical experience Pay For this US‑based position, the base pay range is $14.50 - $18.99 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training. Equal Employment Opportunity Statement R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. The Company is also dedicated to providing a workplace free from harassment based on any of the aforementioned protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at View phone number on click.appcast.io for assistance. #J-18808-Ljbffr