SaaS Support Analyst — AI-Driven, Remote
CourseStorm
- Remote job
CourseStorm is seeking a curious, resourceful Support Analyst to provide exceptional customer support and high-quality technical solutions. You’ll join our Customer Success team to field technical questions, investigate problems, and deliver services including integrations, data imports, and custom reports. You’ll use AI-powered tools to streamline work and focus on customer outcomes, combining technical skill with clear communication and dependable follow-through to help customers feel #J-18808-Ljbffr CourseStorm
$45k - $75k
SaaS Support Analyst with AI & Automation - Grow Fast — Remote This role sits at an interesting intersection of traditional SaaS customer support and emerging AI/automation... ...: Design, build, test, and implement automation-driven solutions, scripts, and workflows that improve...Remote workWork at office- ...and execute demand generation initiatives. This hybrid remote role requires 4-7 years of B2B SaaS marketing experience, with a focus on strategy,... ...an innovative team creating scalable solutions in the AI-driven cybersecurity space. #J-18808-Ljbffr GTB Technologies,...Remote work
- A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery... ..., and technical fluency. Join a team that values collaboration and innovation, while helping mission-driven organizations thrive. #J-18808-Ljbffr Betty:AIRemote job
- ...to shape the user experience of SimioAccelerate, a self-serve, AI-driven platform for nonprofit donor data, scoring, and campaign recommendations... ...interfaces for data upload, dashboards, and insights within SaaS apps. You'll work with cross-functional teams, use AI tools in...Remote job
- ...a leading real estate SaaS platform helping agents... ...growth company with a fully remote team of 60+ employees... ...a Sierra Interactive Support Analyst, you will provide excellent... ...Technical Curiosity, AI & Automation... ...and implement automation-driven solutions, scripts, and...Remote workFull time
- ...entrepreneurs who are driven by core values and operating... ...are looking for an IT Support Analyst to join our team. This... .... We are a 100% cloud/SaaS organization.... ...Provide IT assistance via remote support channels to all... ...is a plus. The use of AI in Application Review:...Remote workWork experience placementWork at office
- ...brand storytelling and international expansion from a remote-first base. You will plan and execute paid campaigns, own... ...Sales to build a scalable pipeline. Ideal candidates bring 3+ years in B2B SaaS marketing and comfort with AI-driven tools. #J-18808-Ljbffr Pult GmbHRemote job
- RevSpring, Inc. in Nashville seeks a Customer Support Analyst (Tier 1) to own incoming issues from intake to resolution. Working with Zendesk, Salesforce, Confluence, Jira, and Jenkins, you will troubleshoot product and workflow questions and escalate where needed while...Remote job
$56k - $62k
...firms on a Software as a Service (SaaS) model. We employ more than 10... ..., equipment, mentoring and support in order for you to be... ..., this role will be working a remote 40-hour week shift pattern from... ...9-6pm daily. Candidates using AI during the interview process will...Remote jobWork at officeWorldwideFlexible hoursShift work- Exchange & SaaS Support EngineerJob#: 3056699Job Description:Exchange & SaaS... ...(3 days onsite/2 days remote)Location: Fort Mill, South CarolinaRole... ..., act with integrity, and are driven to help our clients succeed.... ..., you agree to receive calls, AI-generated calls, text messages...Remote workContract work
- A leading SaaS company is seeking an experienced Content Strategist to take ownership of their global content strategy. The role will... ...strategies and content discoverability. This position is fully remote, offering flexibility and a robust benefits package. #J-18808-Ljbffr...Remote job
- AllWage, a remote-first payroll software company serving 400+ businesses, is hiring a Customer... ...a CS team over time. You’ll apply AI-driven approaches, automate where possible, and... ...strong, open team across the company to support customers from day one. #J-18808-Ljbffr...Remote job
- ...пайплайн через sourcing и referrals и relaunch программы рекомендаций. Наша вакансия требует ≥4 лет рекрутинга, в т.ч. 2 года в B2B SaaS, владение Ashby, LinkedIn Recruiter, Clay и Lusha, а также свободное владение немецким и английским языками. #J-18808-Ljbffr Cosuno...Remote job
$27.75 - $38.5 per hour
...positions can also be performed remotely (any exceptions will be noted... ...marketplace. Powered by AI-driven smart matching technology, the... ...candidate will also provide support for a 1000-person remote-first... ...deprovision Software-as-a-Service (SaaS) accounts for new employees...Remote workFull timeFor contractorsWork at officeRelocation- ...for a talented and team-driven Technical Integration Specialist... ...Collaboration & Support Triage & Prioritize:... ...facing technical role within SaaS. Python Proficiency:... ..., and building an AI-enhanced procure-to-pay... ...Flexible working: We’re a remote-first organization with...Remote workContract workImmediate startFlexible hours
- ...transitioning to 3 days onsite and 2 days remote Contract Duration: 9 months... ...Operations & Data Analysis to support a capital markets team focused... ...success in this role will be driven by strong analytical thinking,... ...to Microsoft Copilot, AI-assisted workflows, or...Remote workFull timeContract workWork at office
- ...DescriptionAircall is a unicorn AI-powered communications... ...'re ambitious, product-driven, and execution-focused—... ...the RoleAs a Technical Support Specialist at Aircall,... ...support role within a SaaS, telecom, orplatform-based... ...working in a remote or distributed team environmentWhy...Remote workWorldwide
- ...Technical Support Specialist (TSS) The Technical Support... ...time - working remotely in the Philippines through... ...digital environment, is driven to solve complex... ...experience in a software or SaaS environment, ideally with... .... Working With AI This role uses AI tooling...Remote workImmediate startWorldwideMonday to FridayShift workNight shiftDay shift
- ...re Sweed , a product-driven startup building an all... ...looking for a Technical Support Representative to join... ...beyond our AI-powered first-line support... ...related hardware , either remotely or hands-on ~ Experience... ...experience supporting SaaS platforms or complex software...Remote workHourly payFull timeContract workMonday to FridayShift work
$52.5k - $75k
...Technical Support Specialists Our team is committed... ...life through Elation, a SaaS cloud-based clinical... ...Over the next 6–9 months, AI will take on more of... ...Implementation, CS Ops, or Analyst seat. Now you want to... ...own the quality of AI-driven solutions in your domain...Remote workLocal areaShift work- ...leading global hedge fund as an IT support professional providing hands-... ...a fast-paced, technology-driven environment. Core Responsibilities... ...and application support both remotely and on-site. Manage... ...container platforms, and approved AI applications. Assist with...Remote workFull timeCasual workWork at office
$65.2k - $131.91k
...category-defining, data-driven, software-as-a-service (SaaS) products for a... ...life insurers. Data Analysts on the Technical Operations... ...be doing Support Irix technology,... ...Ability to use Generative AI tools such as... ...position is open to remote work anywhere in the...Remote workFull timeTemporary workWork experience placementFlexible hours$101k - $151k
...Overview Senior Production Support Analyst (Remote) About Us: Matrix Medical Network is the... ...scheduling networks. The platform’s event-driven architecture, and the canonical data... ...support tasks with scripting and AI-enabled productivity tools where appropriate...Remote workFull timeTemporary workLocal areaFlexible hours- ...advanced, consultative role supporting Absorb’s clients... ...or data solutions for a SaaS platform or equivalent... ...teams. Familiarity with AI tools and agents.... ...What we offer: ~ Fully remote-first work with flexible... ...mobility ~ Employee driven DE&I programs Who...Remote workFull timeWorldwideFlexible hours
- ...Technical Support Specialist Higher Logic is an industry leader... ...engagement platforms. Our data-driven approach gives organizations an... ...data, system information, and AI-assisted tools to research customer... ...experience, preferably in a SaaS environment. * Technical...Remote workWorldwide
- Relativity is seeking a billing-focused professional to manage end-to-end invoice processing for global contracts, including SaaS, licenses, and services. The role emphasizes cross-functional collaboration with Revenue Accounting, Deal Desk, Sales Ops, and Legal to ensure...Remote job
- ...blockchains cannot serve that role. As AI agents begin transacting autonomously, the... ...tradeoffs between them. How to build AI-native support - Tickets that feed runbooks; runbooks... ...providing technical support for a SaaS or data product. A working knowledge of...Remote work
- ...understandable while also providing support, and the company itself... ..., and my knowledge of SAAS has grown exponentially.... ...external clients in a remote environment? Do you... ...mobility Employee driven DE&I programs... ...Software is the leading global AI-driven learning platform...Remote workWorldwideFlexible hours
- ...engineer to build and scale an AI-native platform... ...healthcare technology in a remote, highly autonomous, and engineering-driven environment. Accountabilities... ..., data models, APIs, and supporting infrastructure as code.... ...to users; ideally, a SaaS product with working payment...Remote workContract work
- G-P is a leading global, remote-first company helping clients scale into 180+ countries through its SaaS-based Global Employment Platform. We seek a Senior/Principal Technical... ..., Engineering, Product, Operations and Sales to optimize the sales-to-support #J-18808-Ljbffr G-PRemote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Support Analyst — AI-Driven, Remote. Be the first to apply!
- technical associate Montgomery, AL
- help desk administrator Montgomery, AL
- IT support technician Montgomery, AL
- support technician Montgomery, AL
- technical assistant Montgomery, AL
- desktop support analyst Montgomery, AL
- technical support associate Montgomery, AL
- support analyst Montgomery, AL
- helpdesk support technician Montgomery, AL
- work from home technical support specialist Montgomery, AL



