Lead HVAC Service Technician

Lead HVAC Service Technician

We are actively seeking a Lead HVAC Service Technician for a direct hire opportunity in the DMV area. This is your chance to be part of a fast-growing team that values skill, professionalism, and dedication to quality service.

Why Join Us?

• Competitive pay: $50$60/hour, based on experience

• Company vehicle + gas card

• Phone Allowance

• Full benefits: Health insurance, 401K with company match, paid vacation and holidays

• Consistent Workload: Monday-Friday 7:30 - 3:30

What You'll Do

• Maintain a clean, safe work environment while delivering first-class HVACR/mechanical systems, customer satisfaction, and high-quality craftsmanship.

• Perform and oversee code-compliant HVACR installations from initial install through final pressure testing, evacuation, start-up, and commissioning, exceeding industry standards.

• Lead by example and represent the company professionally in communication, appearance, and conduct.

• Enforce all company SOPs, including startup, test, check sheets, VRF QC, installation procedures, and service ticket submission.

• Oversee quality control for all testing, installations, and service work.

• Prepare job estimates, support departmental sales goals and gross profit, and collaborate with leadership on strategic growth.

• Coordinate scheduling, service calendars, and parts ordering/returns in partnership with logistics.

• Manage service department operations, including SharePoint service requests, on-call rotation, and performance metrics (ticket averages, callbacks, sales leads, COD calls).

• Act as the technical authority and escalation point, resolving customer issues and providing long-term solutions.

• Coach, train, and mentor service technicians through one-on-one sessions, weekly meetings, and safety-focused training.

• Ensure all installations follow manufacturer recommendations, including VRF piping verification, low-voltage wiring, and system integration.

• Demonstrate strong decision-making, time management, organizational, math, and basic computer skills.

What We're Looking For

• 8+ years of HVAC service experience, with a strong focus on commercial facilities

• Must have EPA Certification

• Proven diagnostic and repair skills

• Strong communication and team leadership qualities

• Valid driver's license

• Comfort with digital documentation tools and service software

• A commitment to professionalism, safety, and exceptional customer service

If you are a skilled commercial HVAC service tech looking for a new career with a great company, apply today!