Plumbing Service Technician

Job Description

Job Description

Job Summary:

We’re hiring an experienced Plumbing Service Technician who takes pride in delivering high-quality service and expert residential plumbing service. The ideal candidate will be detail-oriented, with strong multitasking and leadership abilities. If you’re ready to grow with a team that values craftsmanship, safety, and customer satisfaction — we want to meet you!.

Best-in-Class Benefits

• Competitive pay - High Earning Potential!
• Health Coverage: Comprehensive benefits - Medical, Dental, Life, Vision insurance
• 401(k) retirement plan with partial company match
• Company-provided iPhone and iPad
• Paid vacation and holidays
• Fully equipped company truck with parts, equipment, and gas card
• Training & Development: Continuous education and advancement opportunities
• Company Culture: Supportive, inclusive, and team-oriented work environment

Key Responsibilities:

• Perform service calls for leaks, clogs, fixture repairs, water heaters, softeners, and more
• Diagnose, consult and perform residential plumbing services and repairs, and provide estimates
• Communicate clearly and professionally with homeowners about solutions and options
• Offer upgrades and system improvements when appropriate
• Occasionally assist with or complete minor installations as needed
• Maintain a clean, organized workspace and vehicle
• Ensure safety for yourself, your team, and the customer’s home
• Accurately document work performed and materials used

Qualifications and Requirements

• 2–4 years of hands-on residential plumbing experience
• Strong understanding of plumbing systems and installation methods
• Ability to communicate clearly with customers, team members, and dispatch
• A self-motivated, detail-oriented mindset with leadership potential
• Valid driver’s license and clean driving record

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#HLP2

Pay Range

$70,000—$150,000 USD

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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