Patient Account Rep-Diversified Bus-Supplemental/PRN-Remote

Why Mayo Clinic Mayo Clinic is top‑ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Responsibilities Institutional insurance and reimbursement expert for one or more of the following business lines: outpatient pharmacy, durable medical equipment, skilled nursing facility, home health agency or continuing care retirement center. Performs all aspects of the billing and collection processes for the individual business lines across the enterprise. These processes include service pre‑certification, insurance coverage review and personal responsibility determination, communications with patients, claim submissions, denial review, rebilling, appeals, and accounts receivable management. Utilizes skills in problem solving, customer service, and communications (verbal and written) in interactions with patients and internal customers to resolve a variety of account, billing and payment issues for patients, physicians, nurses, pharmacists, technicians and social workers. Interprets, applies and communicates Mayo Clinic policies regarding financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic. The Schedule Will Be Available: 16 hours per week Monday‑Friday between 7 am‑6 pm Night and weekend, as needed Must be available to work after holiday, if requested Peak season (Jan‑Mar) requests may be up to 40 hours per week Available for up to 25 hours for 6 weeks for training Qualifications Associate Degree in finance, business or healthcare related majors and 1 year experience in medical, pharmacy or durable medical equipment billing and collection activities OR High school diploma/GED with at least 3 years’ experience in medical, pharmacy or durable medical equipment billing and collection activities OR Certified pharmacy tech with 2 years of experience. Qualified candidate must possess strong human relations, communication, problem solving, and organizational skills to interact with a variety of customers and personnel, both within and outside the institution. Must be able to work independently and in a team environment. Candidate should have experience working with Windows based software, Microsoft Word, Excel, and the Internet. Keyboarding experience required. Claims management software experience desired. Healthcare Financial Management Association (HFMA) Certification Preferred. This position is a 100% remote work. Individual may live anywhere in the US. This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. Compensation Detail $20.31 - $31.06 per hour Benefits Eligible Yes Schedule Part Time Hours/Pay Period Supplemental/PRN Schedule Details Available: 16 hours per week – Monday‑Friday between 7 am‑6 pm – Night and weekend, as needed – Must be available to work after holiday, if requested – Peak season (Jan‑Mar) requests may be up to 40 hours per week – Available for up to 25 hours for 6 weeks for training Weekend Schedule As Needed International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona; Jacksonville, Florida; Rochester, Minnesota; and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization. Recruiter Ronnie Bartz #J-18808-Ljbffr