IT Support Technician

$25 per hour

Temporary

Kforce has a client in Bethlehem, PA that is seeking an IT Support Technician for a 3-month contract role. Schedule: Monday-Friday, 8:00 AM - 4:30 PM. Role Overview: We are seeking an IT Support Technician to provide hands-on technical support. This role will focus heavily on imaging, deploying, and replacing PCs and terminals in professional settings, as well as resolving end-user issues through a ticket-based support model. The ideal candidate is detail-oriented, comfortable working around staff, and able to deliver excellent customer service in fast-paced environments. Key Responsibilities:

Image, configure, and deploy PCs and terminals across local locations
Replace and install workstations and peripherals
Provide ticket-based IT support, responding to and resolving end-user issues in a timely manner
Troubleshoot Windows desktop, hardware, peripheral, and connectivity issues
Work efficiently and discreetly in active settings with minimal disruption
Document incidents, resolutions, and equipment changes in the ticketing system
Escalate complex technical issues to appropriate teams as needed
Deliver professional, customer-focused support staff
Prior experience providing hands-on IT support in enterprise environments
Strong Windows desktop support skills (Windows 10/11 preferred)
Experience with device imaging, configuration, and workstation deployments
Familiarity with ticketing systems and documenting technical work
Strong attention to detail and ability to follow established procedures
Excellent customer service and communication skills

Apply

Vacancy posted 3 days ago

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