Partner Relations Specialist (Richmond)

Company Description:

Since 1997, YouDecide has created the most innovative way to offer voluntary benefits. Our patented solution provides a full suite of consulting services and technology solutions to assist large employers in the design, integration, communication, deployment and administration of voluntary benefit and employee perks programs. Come work for a company that puts people first and focuses on the things in life that make working worth it. We make benefits better for everyone by making things simple. Being a partner. And doing the right thing – every time. Because the end result isn’t just a better benefit. The real benefit is better people. 

The Position: The Partner Relations Specialist assists in the day-to-day tasks of the Director, Partner Relations.

Workplace Type:

This is a 2-day/week in office hybrid position located in our Richmond, VA office.

Responsibilities:

• Auditing current discounts to ensure the YouDecide offer is better than what is available to the public.
• Assist in adding discount partners to the YouDecide platform. Including, but not limited to: Assisting with vetting process, Research and develop relationships with partner contacts, Coordinate with partner and YouDecide marketing team to secure assets
• Manage YouDecide’s nominate a provider program. Including, but not limited to: Receiving client approval (when applicable), Tracking down contact, Assisting with vetting process, Gathering required assets
• Assist in new client releases. Including, but not limited to: Gathering assets for client’s custom offers, Reaching out to current discount partners to ensure we can extend their discount to new client
• Maintain active revenue tracking: Coordinate with discount partner to pay invoices, Review and resolve revenue discrepancies
• Managing affiliate revenue (what is paid vs. what is reported)
• Engage in customer service conflict resolution regarding potential issues with discount offerings.
• Coordination of proofing, editing, and finalizing deployment of content.

Qualifications:

• Prior work experience or college credits
• Customer service experience is preferred
• Must be detail-oriented
• Remote working capabilities
• Team player
• Independently motivated to exceed goals

Benefits:

Medical, Dental, Vision, Flexible Spending Account, Short Term Disability, Long Term Disability, Group Life Insurance, Voluntary Life and AD&D Insurance, 401(k), Legal Insurance, Identity Theft, Pet Insurance, Employee Assistance Program, Paid Time Off, Holidays