Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Are you looking to join a team that values personal growth, teamwork, and giving back to the community?

Our close-knit office feels like family, and we are deeply committed to individual developmentspiritual, physical, mental, and professionalso every team member leaves stronger and more fulfilled.

We host a charity golf tournament every other year, raising significant funds for causes close to our hearts, including $18,000 in 2024 for Tuberous Sclerosis Complex, a condition my daughter has. Each holiday season, we support families in need with meals and gifts, and we actively contribute to school fundraisers for our customers children.

Our team-building culture is unique: we collaborate frequently, host fall planning events with speakers and team outings (like brewery tours or bowling), and encourage open communication with an open-door policy. We visit other offices to learn and innovate, all while staying focused on achieving our goals together.

We offer competitive benefits, including monthly commissions, bonus opportunities, annual team celebrations, and agency-provided life and supplemental health insurance. After one year, team members are eligible for a 3% match to a SIMPLE IRA.

If youre excited to work in an environment that blends hard work, collaboration, and community impact, wed love for you to join our team!

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.