Customer Service Representative
Infirmary Health
Job Title
Communicates with patients, patient families and/or healthcare professionals in the inpatient and outpatient waiting room environment. Gathers information for EPIC. Maintains and updates the retail point of sale inventory system. Performs a variety of customer-oriented activities including greeting and directing visitors, answering phones and acting as liaison for physicians, clinical staff and patient families.
Minimum Qualifications
- High School graduate or equivalent
- Excellent written and oral communication skills
- Proficient in word processing and PC based spreadsheet programs
- Working knowledge of computer point of sale retail system including ability to troubleshoot
- Familiar with multiline telecom equipment and paging/PBX operator
Desired Qualifications
- Working knowledge of Epic
Vacancy posted 3 days ago
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