Hot & Cold Sr. Technician

Hot & Cold Sr. Technician

Facilities Management A Tech24 Company

Location: Indianapolis, IN and surrounding areas

Compensation Range: $30-$50/hr

Why Join FM and Tech24?

At Tech24, we invest in our technicians so you can focus on what you do best. Here's what you can expect when you join our team:

• Weekly Pay Reliable pay, every week
• Fully Equipped for Success Company vehicle, gas card, uniforms, and phone provided
• Work-Life Balance Generous paid time off, paid holidays, and your birthday off
• Comprehensive Benefits Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
• Company-Paid Protection Long-term disability and basic life insurance at no cost to you
• Comprehensive Training Opportunities - Advance your skills through manufacturer certified programs, company training, or a blend of both
• Retirement Planning Made Easy 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) Free, confidential counseling and support for you and your family, including financial and legal resources

About the Center

Facilities Management, operating as a Tech24 Company, is a leading provider of commercial kitchen refrigeration and cooking equipment service in the Indianapolis, Indiana, and surrounding communities. The team specializes in maintaining and repairing commercial refrigeration and cooking systems, supporting critical kitchen environments where reliable equipment is essential to operations.

Position Summary

As part of the Facilities Management team and boarder Tech24 network, the Senior Commercial Hot & Cold Technician is responsible for driving a company vehicle to customer locations to diagnose, maintain, and repair a wide range of commercial cooking, refrigeration, and HVAC equipment. This role requires advanced troubleshooting skills, strong technical expertise, and the ability to work independently while delivering exceptional customer service.

The ideal candidate is a seasoned technician with extensive experience servicing both hot-side and cold-side commercial equipment, capable of mentoring junior technicians, managing complex repairs, and ensuring customer satisfaction through timely and professional service.

Key Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
• Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
• Perform preventative maintenance to ensure safe efficient equipment operations
• Accurately document service calls, parts used, labor hours, and customer interactions in company system
• Clearly communicate repair status, recommendations, and timelines to customers
• Manage truck inventory to ensure proper parts and tools are stocked
• Respond to service calls in a timely and professional manner
• Represent the company with professionalism while delivering high-quality customer service
• Follow all safety regulations and company policies
• Participate in ongoing technical training and professional development opportunities

Qualifications:

• Valid driver's license with an acceptable driving record.
• 5+ years of commercial hot-side and/or refrigeration service experience.
• EPA Universal Certification preferred
• Experience mentoring and supporting less experienced technicians.
• Strong diagnostic and troubleshooting skills across commercial foodservice and refrigeration equipment.
• Proven ability to work independently and manage service calls with minimal supervision.
• Excellent customer service and communication skills.
• Basic computer proficiency for service documentation and communication.
• Must possess standard industry hand tools.
• Ability to travel throughout the assigned service area.
• Ability to work occasional nights, weekends, and holidays as part of an on-call rotation.
• Strong mechanical aptitude and commitment to continuous learning.

Compensation Transparency

The advertised pay range for this position is $30-$50. Final compensation will be determined based on factors such as experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced commercial HVAC and refrigeration experience, manufacture certifications, or specialized expertise may be considered at the higher end of the range.

Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.