Traffic Clerk

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Lifting up to 50lbs; Picking orders; Loading and Unloading trailers.

• Experience in a warehouse, distribution, manufacturing, or transportation environment with knowledge of shipping, receiving, and trailer movements.

• Strong customer service and communication skills to effectively interact with drivers, carriers, warehouse teams, and transportation personnel.

• Ability to accurately verify driver credentials, shipment paperwork, trailer information, seals, and inbound/outbound load documentation while maintaining security and compliance standards.

• Proficiency with Microsoft Office, warehouse management systems (WMS), and yard management tools to research loads, update records, and track equipment movements.

• Strong attention to detail, multitasking, and problem-solving skills to manage a fast-paced gatehouse operation, resolve shipment discrepancies, and maintain accurate yard and trailer records.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages include:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

Role Purpose :

Responsible for scheduling truck deliveries and pick ups

Works closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels

Coordinates drivers, equipment, and freight

Ensures that all shipping and receiving documents and functions are completed accurately and on time

Key Accountabilities :

• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives at the dispatch window.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self -corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct yourself in a polite and service oriented manner towards customer representatives and fellow associates.

Required Education and Experience :

• 1 year experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.

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