NH 4-H Operations & Enrollment Support Assistant

4-H Enrollment Assistant

The 4-H Enrollment Assistant provides administrative and customer service support for youth and volunteer enrollment processes within the 4-H Youth Development program. This role ensures accurate data management, assists participants with enrollment, and helps maintain a smooth and positive experience for families, volunteers, and staff.

This part-time position supports the daily work of NH 4-H programs. You'll help with program organization, event support, enrollment tasks, and communications. You'll also assist with efforts to keep youth and volunteers engaged and connected to 4-H over time. This role is a great fit if you are organized, creative, and enjoy working with people while gaining hands-on experience in operations, communications, and program support. Regular on-site work is required, with occasional evening or weekend availability during events or busy program times.

Duties/Responsibilities

The Operations & Enrollment Support Assistant serves as a central administrative and operational support resource for New Hampshire 4-H and is responsible for the following:

• Provide general support for daily program and office tasks
• Assist with event planning and setup (scheduling, materials, logistics)
• Keep shared spaces, supplies, and program materials organized
• Help track and organize supplies and purchases
• Coordinate basic logistics with campus offices and vendors
• Support staff during busy program periods
• Help maintain a clean, welcoming, and functional workspace

• Assist with program and event registrations
• Monitor enrollment and support follow-up tasks
• Help maintain participant records and basic reports
• Send confirmations, reminders, and participant emails
• Ensure enrollment information is accurate and organized

• Write and send emails, announcements, and updates
• Create social media content (posts, captions, basic graphics)
• Take photos at events for outreach and promotion
• Assist with communication with youth, families, and volunteers
• Support consistent messaging across programs
• Assist with website content and digital ADA compliance audit and updates

• Help recognize youth and volunteers (awards, milestones, thank-you messages)
• Assist with activities that keep participants engaged year-to-year
• Support outreach to graduating members about next steps (volunteering, mentoring, or continued involvement)
• Help track participation and engagement over time
• Assist with simple efforts to connect alumni or returning participants

Requirements

• High school diploma or equivalent required; current college enrollment preferred.
• Relevant experience may be substituted for education as appropriate.

• Must successfully complete required background check and comply with University System of NH and NH 4-H Youth Development policies related to working with minors.

• Competency using Microsoft 365 including Microsoft Teams, Outlook, PowerPoint, Excel; SharePoint.
• Keyboarding and computer application skills and knowledge of software applications, etc.
• Effective written and oral communication skills.
• Customer service, organizational, analytical, and problem-solving skills.
• Ability to establish and maintain effective working relationships with faculty, staff, students, and the public.
• This position requires a high level of confidentiality and discretionary judgement with sensitive personal and financial information.

• Experience working with youth or community programs
• Strong organizational, communication, and time management skills
• Familiarity with Microsoft 365 and basic social media tools
• Interest in event planning, program support, or nonprofit work
• Ability to multitask and work independently and collaboratively

Compensation Pay Range: $18.00/hour

Location: Durham

Salary Grade: Adjunct Hourly Staff 00