Remote Customer Support Analyst - AI-Driven Troubleshooter
Harris Computer
NorthStar Technologies is seeking a Customer Support Analyst to join the growing support team under the Harris division. The role focuses on managing and investigating customer tickets, troubleshooting across web, API, and server environments, and contributing to the internal knowledge base. You will report to Manager, Customer Success and work with a strong team to deliver proactive service. This is a remote role open to candidates in the US and Canada, with travel ~10%. #J-18808-Ljbffr
- ...Matters As a Technical Support Analyst, you will join our Customer Care team, a team at the... ...provider of cloud-based, AI-driven software, publicly traded... ...multiple issues at once Troubleshoot simple to moderately... ...Why You’ll Love It Here Remote-first flexibility and the...Remote workPermanent employmentInternshipNight shiftWeekend workAfternoon shiftWeekday work
$80k - $110k
...acquisitions, and a global customer base exceeding 3,... ...Senior Technical Support Analyst POSITION DETAILS... ...year Location: Remote - CAN/USA This... ...within data driven applications.... ...responsible for troubleshooting complex issues, supporting... ...that we may use AI as part of our...Remote workWork at officeLocal areaFlexible hours- ...services including; AI-Enabled Scheduling... ...As a Technical Support Specialist, you will... ...for assisting customers on technical issues... ...platform. Technical Troubleshooting - Investigate,... ...Time Zone), Fully-Remote Position (Clinic hours... ...-paced, mission-driven environment...Remote work
$53.65k
...Profile: IT Support Specialist 2... ...Systems Support Analyst. As part of ET,... ..., and broad IT troubleshooting expertise. In addition... ...to staff, customer units, and the... ...student workers via remote tools (Bomgar,... .... Leverage AI in routine... ...Experience in a values-driven organization...Remote workFull timePart timeInternshipWork at officeRelocation packageFlexible hours3 days per week$39k - $82k
...homelessness. We build and support Clarity Human Services, the... ...technical problems, you'll troubleshoot customer issues, turn them into clear... ...through Jira. This is a fully remote role reporting to the Technical... ...hiring process. A note on AI use during hiring We know...Remote workHome officeShift work$93k - $102.5k
...Senior Technical Support Representative (PST... ...States. Join a mission-driven healthcare... ...where exceptional customer support helps providers... .... You will troubleshoot technical issues,... ...solving. This fully remote position offers the... ...works: We use an AI-powered matching process...Remote workFull timeMonday to FridayShift work- ...curiosity, collaboration, and continuous learning in a dynamic remote environment. The role focuses on technical investigation, triage of cases escalated by N1 support, and using MySQL for troubleshooting. Competitive monthly salary and health insurance are provided. #J...Remote work
- ...opportunity through its AI-powered GRC... ...agility. And our customers love us: Optro is... ...looking for a Customer Support Specialist (German... ...provide technical troubleshooting through email,... ...on a call. You're driven to learn: You have... ...information. #LI-Remote #J-18808-Ljbffr...Remote workWork from homeShift workWeekday work
- ...Creatio is an AI CRM and workflow platform... ...organizations run customer workflows in the... ...by top industry analysts as a Leader and Strong... ...Looking For: Support Analyst to join... ...services Conduct remote sessions to support... ...Contribute to troubleshooting guides and technical...Remote workFlexible hours
$43.7 - $53.94 per hour
...experimentation, and advanced AI to reshape access... ...for millions of customers. But the numbers... ..., you'll have the support to work in the way... ...employees, troubleshooting employees' network... ...application access, remote connections, and... ...As an IT Support Analyst you would play an...Remote workBi-weekly payHourly payTemporary workFor contractorsWork experience placementCurrently hiringWork at officeLocal areaWork from home$65k - $91k
...the Associate IT Support Manager, the Help Desk Analyst is responsible... ...with superb customer service, technical... ...phone and remote support to internal... ...information gathering, troubleshooting, and resolution... ...Firm approved AI tools and... ...in a deadline driven environment....Remote workWork at officeHome office- ...Customer Support Technician II page is loaded## Customer Support... ...: Nortek DCC-Remote Indianatime type: Full... ...builds entrepreneurially driven, branded market leaders... ...world’s most demanding AI and hyperscale environments... ..., maintenance, and troubleshooting; HVAC servicing or...Remote workFor contractorsLocal area
- ...product functionality and technical support requests for enterprise clients. Perform troubleshooting and collaborate with internal... ...develop support processes and customer support metrics.... ...skills. About CENTRL: AI-powered risk and compliance platform...Remote workWorldwideDay shift
- ...ll provide exceptional customer support to staff while... ...support by phone, email, remote services, and onsite visits... ...and provide basic IT troubleshooting.Maintain and Refresh Hardware... ...Suite, Microsoft 365, AI, VOIP.Have a basic... ...of Houston Ballet.DRIVEN: We are driven to take...Remote workFull timeTemporary workWork at officeLocal areaFlexible hours
$19 - $21 per hour
...innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent... ...is the place for you. As a Technical Customer Support Representative, you will be responsible... ...customers on various platform features, troubleshoot technical issues, and enable merchants...Remote workAfternoon shift- ...Installation and Support TechnicianDuration... ...configuring, testing, and troubleshooting test-center... ...Provide real-time remote support to technicians... ..., and project-driven.Interaction Level:... ...Soft SkillsStrong customer service orientation... ...protected veteran.AI Statement:By...Remote workMonday to FridayShift workNight shift
$25 - $40 per hour
...will be providing technical support for clients across the company... ...the following: Hands-on and remote PC troubleshooting, repair, imaging, and... ...walk-ins. Create a positive customer support experience and build... ...of Artificial Intelligence (AI): We may use Artificial Intelligence...Remote workContract workTemporary workWork at officeLocal area- ...company that provides AI powered enterprise-grade... ...you will be a product support specialist who solves issues on our customer's behalf supporting our... ...am PT and is completely remote. Job Responsibilities... ...necessary Perform troubleshooting to identify causes and...Remote workContract workApprenticeshipLocal areaWorldwideDay shift
- ...seeking fifteen (15) customer-focused... ...line technical support to U.S. Patent... ...service portals. Troubleshoot and resolve... ...authentication, remote access, and other... ...workflows, and AI-enabled... ...structured, metrics-driven, and team-oriented... ...Support Center Analyst certification....Remote workContract workFor contractorsWork at officeMonday to FridayShift workWeekend workAfternoon shift
$23 - $30 per hour
...optimize patient access through AI-powered workflows, real-time... ...at Relatient The Technical Support Analyst serves as a key liaison... ...‑on orders and adjustments, troubleshooting and resolving system errors,... ...ensure consistent, high-quality customer service Accurately document...Remote workHourly payLive inFlexible hours- ...Intercom is hiring a Technical Support Specialist to enhance customer support experiences using AI. This role requires strong technical support experience and the... ...position is hybrid, allowing for in-office and remote work. Benefits include a competitive salary,...Remote workWork at office
- Verizon is seeking a remote customer support professional to assist Fios customers with voice, data, and video services. You will troubleshoot issues, provide service support, and communicate technical information to customers. The role requires flexibility to work evenings...Remote jobWork from homeShift workWeekend workAfternoon shift
$36k - $54k
...The Helpdesk Analyst is responsible for... ...professionally to customer, provider, or stakeholder... ...claims, provider support, or technical... .../mobile-app troubleshooting, browser cache/cookie... ...Role Location: Remote-US Compensation... ...powered by technology, driven by AI, inspired by...Remote workFull timeTemporary workPart timeLocal areaFlexible hoursShift work- ...partner to our valued customers providing answers,... ...office locations. Remote candidates may be... ...Customer Service Analyst to join our... ...quality customer support as it relates to customers... ...you: A mission-driven company with a... ...Artificial Intelligence (AI) tool to assist in...Remote workTemporary workH1bWork at officeFlexible hours
$56.2k - $93.6k
...health. We are driven by thousands of ambitious... ...the trust of our customers by listening,... ...: The Quality Analyst is responsible for... ...customer service and support Complete all... ...experience. Remote Workplace: Your location... .... AI in Hiring Notice:...Remote workWorldwideHome officeFlexible hours$72k - $85k
...is a technology-driven, national physician... ...Tier 2 Technical Support Analyst serves as a key... ...combining advanced troubleshooting expertise with... ...Tier 2 Escalation & Remote User Support:... ...attendant scripts. AI Initiatives & Chatbot... ...communication, customer service, and...Remote workFor contractorsWork at officeLocal areaWork from homeHome office- ...5 applicants Get AI-powered advice on... ...focusing on data-driven decision-making,... ...processes, and hands-on support to drive faster,... ...is a full-time remote role for a... ...assistance and support to customers, troubleshooting issues, and... ...Technology Support Analyst - Mountain or...Remote workFull time
$140k - $165k
...Implementation Specialist Remote - USA Apply About... ...technology helps customers accurately track... ...further, using AI to help brands... ...ll join a team of driven, collaborative, and... ...data migration - Troubleshoot setup issues and coordinate with Support or Engineering as...Remote workFull timeWork from homeFlexible hours- ...The Service Desk Analyst is responsible for... ...years’ of Help Desk support experience... ...systems. Experience troubleshooting and resolving technical... ...ticketing systems and customer support software.... ...in-person and remote deskside support.... ...with the help of AI. #J-18808-Ljbffr...Remote workContract workPart timeWork at officeMonday to Friday
$50k - $60k
We are seeking a customer-focused Support Technician I to provide first-level technical... .... This position will troubleshoot hardware, software, network... ...through phone, email, remote assistance, and occasional... ...of Artificial Intelligence (AI): We may use Artificial Intelligence...Remote workPermanent employmentTemporary work
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