Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

•Greeting guests and communicating with them while ordering

•Offering help with using the ordering kiosks

•Offering assistance to those in need of some extra hands

•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

•Ensuring kids receive a kid treat

•Handling any concerns

•Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

• Competitive pay

• Medical, dental and vision coverage

• 401k with matching contributions

• Paid time off equal to 2% of gross earnings

• Unpaid Leaves of Absence

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

• Discount programs

• Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_B3D37B7C-B836-450D-8CEE-74934B150535_79306

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Jamaica, NY vacancy
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Full time
    Part time

    McDonald's

    Garden City, NY
    2 days ago
  •  ...Applebee’s in Elmont, NY. This role involves leading day-to-day operations, managing staff, and driving sales while ensuring excellent guest satisfaction. The ideal candidate will have 1-3+ years of restaurant management experience and strong leadership skills. The job... 
    Suggested

    Doherty Enterprises

    Elmont, NY
    4 days ago
  • $20 per hour

     ...storage, and display of merchandise, ensuring accurate product delivery to each location and high guest service standards. This role requires at least two years of related experience and a high school diploma. The position offers hourly pay around $20+ with competitive... 
    Suggested
    Hourly pay

    Aramark

    Brooklyn, NY
    4 days ago
  • Delaware North Sportservice at UBS Arena in Elmont, NY is hiring seasonal Concessions Supervisors to lead team members and deliver exceptional guest service during events. As a Concessions Supervisor you will assign duties, train staff, manage labor and cash handling, resolve... 
    Suggested
    Weekly pay
    Seasonal work
    Flexible hours
    Shift work

    Delaware North at UBS Arena

    Elmont, NY
    5 days ago
  • $31.5 - $34.5 per hour

     ...associates. This role provides essential leadership training to ensure your and your team's success in delivering exceptional guest experiences. Benefits include competitive pay ranging from $31.5 to $34.5 per hour, flexible scheduling, free meals, and comprehensive health... 
    Suggested
    Hourly pay
    Full time
    Flexible hours

    Panda Restaurant Group Inc

    Elmhurst, NY
    3 days ago
  •  ...a Store Manager for the Great Mall (on-site) in Milpitas, CA. You will lead a team to drive sales, maintain brand standards, and execute store initiatives while ensuring a premier guest experience across in-store and omnichannel channels. The role requires 5+ years of... 

    Psycho Bunny Inc.

    Brooklyn, NY
    4 days ago
  • Le Pain Quotidien in California is hiring a Shift Lead to deliver warm, attentive guest service and lead daily operations. You will manage orders, assist...  ...Brands. Ideal candidates have 3-6 months of restaurant experience, familiarity with Toast, and a flexible schedule. #J-1... 
    Flexible hours
    Shift work

    Le Pain Quotidien

    Brooklyn, NY
    1 day ago
  • $24 - $27.61 per hour

     ...functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being...  ...growth-focused environment for our people. Job Summary The Guest Experience Lead is responsible for ensuring all guests (i.e., customers)... 
    Minimum wage
    Part time
    Local area
    Immediate start
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    Lululemon Athletica

    Brooklyn, NY
    5 days ago
  • Description The Dallas Arboretum is looking for an energetic, people-first Lead, Guest Experience Ticket Booth professional to help bring our guest experience to life! In this role, you’ll lead a dynamic team at the front lines, ensuring every guest interaction (whether... 
    Full time
    Seasonal work
    Work at office
    Flexible hours
    Rotating shift
    Afternoon shift

    Dallas Arboretum

    Brooklyn, NY
    4 days ago
  •  ...to join our team. This hands-on management role delivers excellence, drives team performance, and ensures an unmatched guest and team member experience across two locations. We value dedication, leadership, and a strong sense of mission, with opportunities for... 

    Smokymountains

    Brooklyn, NY
    4 days ago
  • Lululemon Athletica in West Des Moines, IA is seeking a Guest Experience Lead to drive exceptional in-store service and team performance. You’ll lead from the floor as part of the store leadership team, delivering technical product education and guiding daily sales to meet... 
    Shift work

    Lululemon Athletica

    Brooklyn, NY
    4 days ago
  • Target is seeking a Food & Beverage Team Leader in Texas to ensure a fresh, in-stock and accurately priced guest experience on the sales floor. You will lead replenishment, inventory accuracy, and promotions while developing a guest-first culture and team capabilities.... 
    Hourly pay
    Flexible hours

    Roundel

    Brooklyn, NY
    3 days ago
  •  ...Primrose & Room Service to oversee daily operations of a garden-inspired restaurant and in-room dining, ensuring exceptional guest experiences with premier service. You will coordinate floor coverage, supervise dining room service, and work with the Chef and culinary team... 

    MGM Resorts International

    Brooklyn, NY
    16 hours ago
  •  ...seeking a Front Office Manager to oversee the front desk and guest services. You will lead a team to deliver courteous, efficient hospitality,...  ...communication, leadership, and problem-solving skills, with experience in customer service or hotel-related fields. You will... 

    Kaizen Lab Inc.

    Brooklyn, NY
    4 days ago
  •  ...stock shelves, build displays, operate a cash register, and greet guests. You’ll support the Store Manager and/or Assistant with opening and closing duties, completing reports, and ensuring a smooth, friendly shopping experience for every guest. #J-18808-Ljbffr coborns
    Shift work

    coborns

    Brooklyn, NY
    1 day ago
  • The Dallas Arboretum is hiring a Lead, Guest Experience - Ticket Booth to guide a frontline team and ensure every guest interaction is welcoming and smooth. This full-time role involves both on-site ticketing and phone support in a fast-paced outdoor environment. We seek... 
    Full time

    Dallas Arboretum

    Brooklyn, NY
    4 days ago
  • lululemon is seeking an Assistant Manager, Guest Experience to lead from the floor, build and develop a diverse team, and ensure outstanding guest experiences aligned with company values. You will partner with store leadership on hiring, coaching, and performance management... 

    Lululemon Athletica

    Brooklyn, NY
    4 days ago
  •  ...is seeking an Assistant Manager, Front Office to assist in planning and directing the Front Desk, Guest Service, and PBX operations, ensuring a positive guest experience. The role requires leadership, excellent communication, and the ability to manage multiple tasks in... 

    Hard Rock Hotel Cancun

    Brooklyn, NY
    3 days ago
  • Panera is hiring a Catering Lead in Kentucky. In this role, you will manage catering orders...  ...ensure fantastic service by assisting guests in planning events with a variety of...  ...communication and organizational skills and have experience in food safety and delivery. This... 
    Flexible hours

    Dormont Manufacturing Co

    Brooklyn, NY
    5 days ago
  •  ...Bum Tanning is seeking a Store Manager to lead daily operations across our busy salon...  ...environment in Greenvale, NY. You will drive guest service excellence, exceed sales targets,...  ...leadership and 2-3 years of management experience, with a proven ability to motivate staff,... 
    Weekend work
    Afternoon shift

    Beach Bum Tanning & Airbrush Salon

    Greenvale, NY
    3 days ago
  • Hallson Hospitality Co. seeks a Guest Communications Manager to deliver an exceptional guest experience across the portfolio. You will lead the Guest Experience Agents, coach the team, and handle escalations by phone when needed. As Manager on Duty, you will bridge communication... 
    Remote work

    Hallson Hospitality Co.

    Brooklyn, NY
    4 days ago
  •  ...support daily operations, supervise bar staff, and ensure superior guest service. You will assist with cash handling, food prep,...  ...teamwork. A High school diploma or GED and 1-2 years of supervisory experience are preferred; alcoholic beverage certification (ServSafe/... 
    Shift work

    Concessions International

    Brooklyn, NY
    5 days ago
  • Casey’s General Stores Inc. is seeking a Center Store Manager to lead the center store, drive operational excellence, and engage the team for an exceptional guest experience. You will train, guide, and empower staff, maintain accurate inventory, and collaborate with vendors... 

    Caseys General Stores Inc.

    Brooklyn, NY
    3 days ago
  • Lululemon Athletica in Anchorage, AK seeks a Seasonal Guest Experience Lead at the Dimond Center to lead store floor guest interactions, educate on products, and drive daily sales. You’ll be part of the store leadership team, overseeing guest experience and guiding teammates... 
    Seasonal work
    Shift work

    Lululemon Athletica

    Brooklyn, NY
    1 day ago
  • Scissors & Scotch is a barbershop and bar offering an upscale but welcoming experience. As Lounge Lead, you’ll drive membership sales, coach the lounge team, run the bar, and shape every guest’s experience with exceptional hospitality. You’ll lead by example, maintain... 

    Scissors & Scotch

    Brooklyn, NY
    4 days ago
  • Target is seeking a proactive Beauty Team Leader to coach and develop a team, deliver a seamless guest experience, and maintain in-store operations across Beauty areas. You will lead with a guest‑first mindset, balance tasks with service, and drive sales while upholding... 
    Full time

    Roundel

    Brooklyn, NY
    1 day ago
  •  ...Assistant Store Manager for our Glendale, AZ location. Lead and motivate a team, drive sales, and ensure guest satisfaction in a fast-paced environment. Partner...  ...bring 3+ years in retail, 2+ years of supervisory experience, and a business degree. Strong leadership and... 
    Weekend work

    Tommy Bahama

    Brooklyn, NY
    4 days ago
  •  ...for Antioch, TN. The role requires overseeing daily store operations, training a high-energy team, and delivering a superior guest experience while meeting sales targets. The candidate should have a high school diploma or GED and at least 1 year of retail experience,... 
    Night shift
    Weekend work

    MAPCO Express, Inc.

    Brooklyn, NY
    3 days ago
  • $21 - $21.25 per hour

    A leading retail company in Elmhurst is looking for an Assistant Store Manager to support...  ...operations and maintain high levels of guest service. The role includes developing staff...  ...older, with prior retail or management experience. The position offers an hourly wage of $... 
    Hourly pay

    Spencer's

    Elmhurst, NY
    3 days ago
  • Topgolf International is hiring a Front of House Manager in Rogers, AR. You will lead guest experiences, coach the front-of-house team, and oversee daily operations to maximize service quality and profitability. Ideal candidates bring 2+ years of management in hospitality... 

    Topgolf International

    Brooklyn, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!