General Manager

Job Description

Job Description

Resurgence Brewing Co. (RBC) believes that enjoying a well-crafted brew is an experience in itself. However, it's an experience best shared with friends, both new and old. Our goal is to deliver memorable beer moments to the drinkers of the Greater Buffalo region (and now Florida!), whether they're at home, in their favorite bar, or on a tour of our extraordinary brewery.

 

What you'll be doing:

We have a new, snazzy brewery in Ft Myers! The General Manager (GM) is integral to providing a superior experience for both staff and guests. The GM does just what you think they would! It is of upmost importance to us that the GM of our FL site adapts to the RBC culture and brings that energy, vibe, and history to our new friends down south.

This full-time position oversees all operations of the taproom and plays a strategic role to drive profitability and meaningful growth. The GM manages staff, coordinates schedules, maintains quality standards, and ensures compliance with health and safety regulations. Reporting to the Director of Taproom Operations, the GM also develops and executes business strategies, manages budgets, and fosters a positive work culture that reflects brand values. Strong leadership, operational expertise, and a passion for craft beer/cider/cocktails and hospitality are essential.

As part of the restaurant industry, weekend and evening availability are required.

 

What you'll need:

• Minimum of high school diploma; advanced degree a plus
• Minimum of two (2) years of General Manager or Assistant General Manager experience in a restaurant setting; brewery/beverage industry a plus
• Strong knowledge of full-service restaurant operations
• Excellent leadership and team management skills, with the ability to train, motivate, and develop staff
• Strong understanding of budgeting, forecasting, and financial performance metrics
• Exceptional guest service and communication skills
• Ability to work in a fast-paced, high-volume environment while maintaining quality and efficiency
• Knowledge of health, safety, and food handling regulations
• Strong organizational and problem-solving skills
• Proficiency in point-of-sale (POS) systems and basic office computer applications
• Flexibility to work evenings, weekends, and holidays
• Passion for craft beverages, hospitality, and delivering memorable guest experiences
• Forklift certification a plus
• Authorized to work in the U.S.

 

Why Us?

RBC and BCW is located in the heart of the City of Good Neighbors, Buffalo, NY. Established in 2013, we highlighted the "resurgence" of the city (see what we did there?). Many are flocking to the region for our good eats, affordable living, friendly atmosphere, craft brew scene, new opportunities, and, of course, experiencing all four seasons!

We think the sunshine state is ready for us and we're ready for you! Expanding our award-winning beer and cider to Floridians is a dream in itself!