Barista

Job Summary The Barista is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. The Barista is also responsible for receiving and delivering guest orders and collecting payments. Job Specifications Qualifications Ability to work late hours Working Knowledge of coffee service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems. 3 years of work experience interacting with people in a positive environment Understanding all cultures Responsible Alcohol Awareness Training Certification or Equivalent Able to work a flexible schedule, including weekends and holidays. Serve food course and alcoholic beverages to the guest. Suggestively sell beverages and menu items; take orders. Welcome and acknowledge all guests according to company standards. Communicate drink orders to the bar through the Point of Sales system Request identification from any guest who appears to be under 30 years of age Remove dirty glasses, and dishes, including lifting/moving of bus tubs up to 25lbs. Keep tables clean at all times. Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware, and garnishes at Grand Beach Hotel. Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook. Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards. Applies excellent guest relations skills when interacting with guests. Observes hotel telephone etiquette, message, and call-handling procedures. Special projects and duties as assigned General Promotes and applies teamwork skills at all times Is polite, friendly, and helpful to guests, management, and fellow Team Members Executes emergency procedures in accordance with hotel standards. Complies with required safety regulations and procedures. Attends appropriate hotel meetings and training sessions. Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies, and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Within the first 30 days, must be able to perform to standard all activities on the New Hire Training Checklist. #J-18808-Ljbffr Grand Beach Hotel Miami Beach