Restoration Technician

Job Description

Job Description

Benefits:

• Employee discounts
• Paid time off
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks:

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities
• Entry Level/Apprentice Position. No prior experience required.

Purpose:

Restoration 1 is seeking a Restoration Technician to assist in fulfilling the company’s obligations through the timely and effective delivery of restoration services. The Restoration Technician provides excellent customer service to residential and commercial property owners who are effected by water, fire or mold damage. Entry-level position. No prior experience required. We are willing to provide all necessary training and certifications for the right person.

Principle Duties and Responsibilities:

• Effectively perform all restoration services the company offers - these include water, fire, and mold mitigation services.
• Communicate effectively with customers and schedule visits to perform services;
• Install and monitor drying and remediation equipment;
• Maintain timely and effective communication and flow of information with Lead Technicians, Supervisors or Managers.
• Demolition and removal of unsalvageable building materials;
• Follow safety procedures and maintain a clean and orderly working environment;
• Perform equipment and vehicle maintenance;
• Inspect completed work and keep daily log of activity;
• Complete appropriate restoration documentation and explain documentation to customers;
• Maintain appearance and stock of appropriate tools, materials and supplies for company vehicles;
• Maintain inventory of related supplies;
• Drive company vehicle to and from local work locations.

Performance Competencies:

• Oral Communication – Speaks clearly. Shows respect when addressing customers and superiors. Able to effectively respond to excited customers. Adaptable and able to think on his/her feet.
• Written Communication – Writes clear and accurate job notes. The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.
• Planning & Organizing – Plans and organizes work activities considering the nature of the job at hand. Focuses on key priorities. Pays attention to details.
• Technical – Is appropriately trained and/or certified and effectively performs all production work within the restoration division.
• Quality – the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.

Qualifications - Knowledge, Skills and Abilities:

• Education and Experience -High school (or GED) diploma. Previous experience in trade/construction/technical fields a plus.
• Mathematical skills- Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units.
• Computer skills -Demonstrates basic proficiency in the use of computers, email and portable devices/tablets used to report and record daily activity.
• Certificates, Licenses and Registration -Valid and Clean Driver's License. Technicians are required to obtain IICRC certifications within one year of employment.