Community Center Manager

The Community Center Manager oversees the daily operations, maintenance, and overall upkeep of the Pinecrest Community Center, including the facility, grounds, fitness center, and amenities. The position ensures a safe, clean, functional, and welcoming environment while coordinating with Village departments, vendors, contractors, and other stakeholders to address facility needs and ensure compliance with Village policies, budgets, and standards. The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Manages the Pinecrest Community Center’s day-to-day operations, including cleanliness, functionality, and appearance of the interior spaces, exterior building components, park grounds, walkways, parking areas, and related amenities to maximize safe, efficient, and cost-effective operations. Supervises full-time and part-time community center personnel. Recruits, trains, assigns duties, and evaluates staff. Performs routine facility inspections to identify maintenance needs, operational deficiencies, safety concerns, and opportunities for improvement. Develops, implements, and maintains a comprehensive facility maintenance plan that addresses routine and specialized upkeep, scheduled maintenance, corrective repairs, and long-term asset preservation. Monitors contractor performance to ensure work is completed in accordance with contract requirements, established schedules, service levels, applicable codes, and Village standards. Reviews and maintains Pinecrest Community Center service reports, maintenance logs, inventory logs, staff schedules, invoices, warranties, and other documentation. Manages the daily operations, maintenance, safety, cleanliness, and customer service functions of the Community Center gym. Ensures fitness equipment is routinely inspected, cleaned, serviced, and maintained in a safe working condition. Coordinates equipment repairs, warranty claims, vendor services, and recommendations for replacement or upgrades. Oversee the scheduling and delivery of fitness classes and related wellness programs, including coordination with contracted instructors, vendors, and assigned staff. Monitors class schedules, facility utilization, attendance, participant feedback, and program performance to identify opportunities for improvement. Identifies and recommends capital improvements and maintains an updated list of facility needs and proposed capital projects to support short-term priorities and long-term asset management. Assists with developing project scopes, preliminary cost estimates, funding requests, schedules, priorities, and supporting documentation for capital improvement planning. Assists in developing annual operating budgets, preventative maintenance budgets, fitness center budgets, equipment replacement plans, and capital improvement requests. Monitors expenditures, tracks commitments, reviews invoices, and identifies potential budget variances. Provides professional, responsive service to residents, fitness center members, instructors, employees, contractors, and other facility users. Receives, investigates, and responds to facility-related concerns and coordinates resolution with the appropriate personnel. Supervises cafe operations and acts as liaison for the Cafe Operator and the Department. Performs other related duties as assigned. Education and Experience Bachelor's degree from an accredited college or university in Parks and Recreation Administration, Recreation Management, Facilities Management, Business Administration, Public Administration, Construction Management, or a related field. Three (3) years of progressively responsible experience in facility operations, building maintenance, parks and recreation, fitness center management, contract administration, construction project coordination, or related field. Three (3) years of supervisory or team‑lead experience is preferred. Experience coordinating contractors, preventative maintenance agreements, facility repairs, operating budgets, or capital improvement projects is preferred. An equivalent combination of education, experience, and relevant training may be considered in accordance with Village policy. Certifications and Licenses Certified Park and Recreation Professional (CPRP) certification is preferred. A valid Florida driver’s license, or the ability to obtain one in accordance with Village requirements, is required. Certifications in facility management, project management, fitness administration, CPR, First Aid, or AED are desirable, with required certifications determined by the Village. Additional Qualifications Knowledge of facility operations, building maintenance practices, preventative maintenance programs, and repair coordination. Knowledge of fitness center operations, exercise equipment maintenance, fitness programming, and participant safety practices. Ability to coordinate multiple maintenance requests, contractors, service agreements, and capital projects simultaneously. Ability to review maintenance reports, project schedules, estimates, invoices, and budget information. Ability to establish priorities, identify potential problems, and develop practical solutions. Ability to communicate effectively, both verbally and in writing, with employees, contractors, vendors, residents, and management. Ability to maintain accurate records, prepare reports, and utilize standard computer applications and facility management systems. Ability to establish and maintain effective working relationships with internal and external stakeholders. Ability to exercise sound judgment, initiative, accountability, and professionalism. Ability to work independently while following Village policies, established approval procedures, and supervisory direction. Experience in recreation center management preferred. Must have supervisory experience. Must have certification or ability to be First Aid and CPR certified. Must be computer literate and proficient in Microsoft Office programs, including Word, Excel, and Outlook, and must have experience using database software. Must have strong organizational skills. Must maintain high ethical, honesty, and moral standards. Must be able to speak, hear, read, and write in the English language. Ability to communicate in Spanish is a plus. Must be prepared and available to work in the Village’s EOC during a hurricane. Must be a non-smoker. Applicants must complete all requirements established by the Village of Pinecrest for employment. This may include, but is not limited to, a written examination, typing test, psychological screening to determine suitability for the position, polygraph examination, comprehensive background investigation, and a job-related medical examination, including a drug/alcohol screening test. The minimum qualifications may be waived by the Village Manager. Knowledge, Skills and Abilities Ability to obtain and maintain a licensed driver status in the State of Florida. Ability to perform several tasks at one time. Ability to maintain a high level of organization. Ability to prioritize duties and meet department goals and deadlines. Ability to deal with confidential and sensitive matters and exercise discretion. Ability and responsibility to effectively work independently, exercise discretion and independent judgment and maintain confidentiality and professionalism in the execution of duties. Ability to get along with others and work effectively and courteously with fellow workers, officials, other agencies and the public. The Village of Pinecrest is an Equal Opportunity Employer and a Drug and Alcohol Free Workplace The Village of Pinecrest complies with the Equal Pay Act which requires that men and women in the same workplace be given equal pay for equal work. The Village of Pinecrest participates in the E-Verify Program #J-18808-Ljbffr Village of Pinecrest