Specialty Pharmacy Liaison, Full-Time 2398204 | Terre Haute, Indiana

Specialty Pharmacy Liaison

Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together.

As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will engage directly with patients to coordinate pharmacy services through the health system's specialty pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role combines clinical and administrative support with hands-on dispensing tasks, including processing prior authorizations, assisting with financial aid, updating clinical data, supporting administrative tasks, and helping prepare and dispense patient prescriptions. The liaison works under the direct supervision of a pharmacist.

Pharmacy Location: Located within Union Hospital Specialty Pharmacy in Terre Haute, IN

Schedule: Monday through Friday, 8AM-5PM

Primary Responsibilities:

• Explain the benefits of specialty pharmacy services to patients and support their participation in the program.
• Assist with enrolling patients into the specialty pharmacy program.
• Complete benefits investigations, prior authorizations, and financial assistance tasks to help ensure patients can access prescribed medications.
• Coordinate with dispensing team members to support accurate and timely processing of patient orders.
• Perform dispensing tasks, including processing, filling, and preparing patient prescription orders under the direct supervision of a pharmacist.
• Provide direct patient support through outbound adherence and refill reminder calls and assist with inbound patient inquiries.
• Route clinical questions to the appropriate clinician as needed.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or equivalent
• Active Pharmacy Technician license in good standing in the state of Indiana

Preferred Qualifications:

• Experience of one year as a Pharmacy Technician
• Experience with prescription dispensing, medication verification, and pharmacy operations
• Proficient in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, Excel)
• PTCB

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $18 to $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.