Consumer Segments Strategic Analysis

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

JOB DESCRIPTION

This is a high-impact opportunity for a strategically-oriented analytics leader who thrives in ambiguity, enjoys building from the ground up, and can move seamlessly between analytical formulation, stakeholder alignment, and strategic recommendations. You will help drive program management for high priority analytics initiatives and support segment leads in focusing on strategic priorities.

As the Consumer Segments Strategic Analytics Partner in Consumer Banking, you will serve as a senior analyst responsible for shaping the team's approach to leveraging data driven insights across Consumer Segments Finance. You will partner closely with segment leads and senior leadership to drive cross-segment advanced financial analyses, enabling faster, smarter decision making and supporting segment growth, profitability, and OneChase customer deepening.

You will report directly to the Executive Director of Consumer Segments Finance, and collaborate with peers in Consumer Banking Strategy, Consumer and Community Banking Data and Analytics, and Consumer Banking Financial Products to integrate deep financial analytics into broader enterprise priorities. The role requires exceptional analytical capabilities, strategic judgment, and the ability to translate complex data into clear direction and actionable recommendations.

Job responsibilities

• Conduct independent analyses of customer behavior, segment performance, and market dynamics, translating findings into clear recommendations and prioritized actions
• Articulate the long term analytics roadmap for Consumer Segments, serving as the connective tissue across segment finance, analytics and product partners to identify analytical opportunities and recommendations
• Partner with Consumer Segment and Deepening GMs to integrate analytics into segment strategies and decisioning
• Lead a portfolio of analytics initiatives from concept through delivery; clarify scope, dependencies, timelines, and risk mitigations across multiple workstreams
• Develop creative, structured approaches to complex assignments, balancing speed with rigor and cross-functional alignment with key partners
• Monitor segment level performance and progress against strategic analytics objectives, identifying risks, gaps, and opportunities for course correction and efficiency improvements across OneChase Segment Deepening Strategies
• Develop and coordinate executive-level deliverables, representing Consumer Segments in cross functional forums to ensure alignment on analytics priorities, metrics, and delivery timelines

Required qualifications, capabilities and skills

• 7+ years of progressive experience in financial analysis, modeling, management consulting, or a similar analytical role
• Bachelor's degree in Finance, Mathematics, Economics, or a related field
• Strong technical skills with SQL query writing and advanced knowledge of data tools such as Tableau, Databricks, Python/Alteryx
• Deep understanding of profitability drivers, valuation frameworks, and discounted cash flow (DCF) modeling
• Proven ability to influence senior stakeholders and lead cross-functional analytics initiatives without direct authority
• Strong ability to translate complex data and insights into clear strategic direction and executive-ready communications
• Highly organized and productive; able to multitask, take initiative, and meet tight deadlines
• Thought leadership to define strategic customer analytics books of work aligned to business priorities across segments and portfolios
• Exceptional analytical, critical thinking, and structured problem solving skills with strong attention to detail and intellectual curiosity
• Comfortable operating in fast paced, results-oriented environments; able to create structure and clarity where it does not yet exist
• Constant curiosity as a self starter with a collaborative mindset; able to work effectively both independently and as part of a team

Preferred qualifications, capabilities and skills

• MBA preferred
• Knowledge of Hyperion Essbase and SAP helpful, but not required
• Knowledge of automation tool (e.g. VBA) helpful, but not required

Additional Information

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT). This role is not eligible for relocation assistance.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.