Seasonal Retail Sales Associate

Retail Sales Associate

Our Retail Sales Associates bring our brand to life in our stores and at events, and are excited to interact with our customers to share products, drive sales and grow our community. They embody our Core Values of Keep It Real, Go Get It, and Be Evolutionary and are passionate about making people feel seen in our spaces. This position is seasonal (4-5 months, August-December).

We're Larissa Loden - a bold, creative jewelry and lifestyle brand that believes in making people feel seen. Created by badasses, for badasses, we are a woman-led team where people are encouraged to express their most authentic selves and lean in to what makes us different. Since 2010, we have been designing products and growing our business in Minneapolis/St. Paul with one guiding principle: Give a shit. About people, about the world we live in, and about whatever gets you out of bed in the morning.

Your Responsibilities

Retail Sales Associates keep the lights on! These superhumans staff our store and events and create an exceptional customer experience. They thrive working as a team in fast-paced environments but are equally motivated to work independently and get sh*t done. They also support our Operations team behind the scenes with order fulfillment, receiving and special packaging projects as needed.

This role is:

• part-time (12-14 hours per week, 4-8 hour shift lengths)
• seasonal (lasting 4-5 months, August-December)

We're looking for candidates who:

• can start between August 1-15
• can commit to one weekend shift (Saturday or Sunday) every week
• have availability during peak holiday dates (Nov 27-29, Dec 14-23, Dec 26-28)

As a Retail Sales Associate, you will:

• Interact with customers - greet customers, educate about products/brand, offer shopping suggestions, answer questions, create amazing customer experiences
• Operate POS system - ring sales, accept returns & exchanges, follow cash handling procedures
• Perform services - operate hand tools to create permanent jewelry and custom hats for customers (don't worry, training is provided!)
• Maintain visual merchandise standards - pull restock reports, refill product on sales floor, assist with new floorsets, complete basic shop maintenance/cleaning duties
• Support accurate inventory - quality check and receive product for stockroom/sales floor, complete basic inventory corrections, assist with sitewide inventory
• Work at events - setup & teardown, ring sales, interact with customers, perform permanent jewelry and custom hat services, merchandise table displays - events are primarily onsite, offsite as needed
• Support order fulfillment (as needed) - pull and quality check product, pack and ship online orders, complete special packaging projects
• Support team success - pull sales reports, achieve sales and efficiency goals, participate in team meetings, use company messaging tools, follow policies in company handbook

How You Know You're A Great Fit

You don't need jewelry experience to be a great fit for our Retail Sales Associate position! We'll train you on our products, performing permanent jewelry and custom hat services, and our sales and service Core Processes.

You're a great fit for Retail Sales Associate if:

• You've worked in retail or hospitality - fast-paced environments and special events energize you.
• You've got flexible availability - working a mix of afternoons, evenings and weekends is your jam.
• You're a people person - you seize every opportunity to surprise and delight customers.
• You're curious - about how things work, how they can work better, and how you can help make that happen.
• You're driven to Go Get It - in work and life, you have a growth mindset and don't shy away from a challenge.
• You're a tender bad*ss - you Keep It Real but never without caring deeply and taking the time to communicate clearly.

The Perks Of Working With Us:

As an independently owned, woman-run business, we do things differently than the big box retailers. Since 2010, we have been designing and making jewelry in Minneapolis/St. Paul with one guiding principle: Give a sh*t. About people, about the world we live in, and about whatever gets you out of bed in the morning.

Being a Retail Sales Associate on Team LL means:

• You earn tips when performing services - make more by making their day!
• You receive a year-round employee discount - so you never have to wait to buy your fave stuff.
• You get to be YOU at work - No corporate dress code or branded scripts to follow - our staff are real people who love creating genuine moments with our customers by being themselves.

Salary: $18 - $18 per hour