Account Manager - Events

Job Description

About CoreEvents

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CoreEvents provides staffing solutions for events, venues, hospitality, and other service-driven environments. We help our clients deliver successful events by providing reliable, well-prepared staffing teams and consistent on-site support.

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About the Role

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We are seeking a hands-on, organized, and client-focused Account Manager – Events to oversee event staffing operations from scheduling and workforce coordination through on-site execution.

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In this role, you will serve as the key link between clients, recruiters, and event staff, ensuring every event is properly staffed, workers understand their assignments, and clients receive excellent service.

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The ideal candidate has experience in event staffing or hospitality, strong leadership and problem-solving skills, and the ability to manage multiple events in a fast-paced environment.

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Key Responsibilities

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• Staffing Coordination: Partner with recruiters to ensure events are adequately staffed and schedules are completed accurately and on time.
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• Client Relationship Management: Maintain regular communication with clients, monitor satisfaction, and promptly resolve service issues.
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• Event Operations: Monitor staffing levels before events and conduct site visits to support successful execution.
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• Team Leadership: Coordinate recruiters and identify reliable on-site working leads to manage check-ins, staff assignments, and check-outs.
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• Workforce Readiness: Ensure temporary staff understand their responsibilities, venue requirements, and applicable safety procedures.
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• Performance Monitoring: Track attendance, fill rates, no-shows, and staffing gaps, taking proactive action to maintain service levels.
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• Process Improvement: Identify opportunities to improve sourcing, scheduling, event execution, and the overall client experience.
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Qualifications

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• At least 2–3 years of staffing leadership or team coordination experience .
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• Previous event staffing experience is required .
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• Experience in hospitality, event operations, venue management, or high-volume staffing is highly desirable.
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• Strong organizational, communication, and problem-solving skills.
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• Ability to coordinate multiple events and manage changing staffing requirements.
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• Experience working with recruiters, temporary workers, and on-site teams.
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• A proactive, hands-on approach to client service and operational execution.
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• Familiarity with staffing systems, scheduling tools, and workforce dashboards is a plus.
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Join Our Team

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If you enjoy coordinating people, solving operational challenges, building client relationships, and making events run smoothly, we would love to hear from you.

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Join CoreEvents and help us deliver exceptional event staffing experiences for our clients and workforce.

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CoreEvents is an equal opportunity employer.