Case Manager

Job Title

The purpose of this position is to assist clients of the Transitional Living Program in their efforts to prepare for and to access affordable housing. It is also to assist client with job search skills, job placement and achieve a level of self-sufficiency to stay in housing.

Job Description

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The purpose of this position is to assist clients of the Transitional Living Program in their efforts to prepare for and to access affordable housing. It is also to assist client with job search skills, job placement and achieve a level of self-sufficiency to stay in housing.

Essential duties and responsibilities include:

• Adhering to agency's policies and procedures.
• Providing housing case management to clients seeking housing assistance.
• Providing case management geared to housing assistance and job development.
• Implementing case management standards as required by all funding sources including Salvation Army.
• Establishing and maintaining a housing referral system for clients.
• Assisting in coordinating periodic workshops for clients and potential clients on housing, employment and related issues.
• Maintaining accurate and confidential case records on each client served.
• Entering, tracking and reviewing Bridges client data.
• Providing case management sessions to each family at least twice a month.
• Attending trainings as required by The Salvation Army.
• Completing and submitting all required paperwork in a timely fashion as designated by the supervisor.
• Acting as a role model within and outside the agency.
• Maintaining a positive respectful attitude.
• Communicating regularly with supervisor about program issues.
• Consistently reporting to work on time prepared to perform duties of position.

Knowledge, skills, abilities and other qualifications requirements include:

• AA degree in a related social services field, one to three years of experience or a combination of education and experience.
• Experience working in the housing arena, accessing housing for clients, conducting case management and providing outreach and education services.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle.
• Must be 21 years or older.
• Authorize The Salvation Army to add name to the CA DMV Pull Notice Program.
• Complete The Salvation Army vehicle course training.
• Ability to work well under pressure and meet deadlines.

Physical requirements include:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
• Ability to grasp, push, and/or pull objects
• Ability to reach overhead
• Ability to operate telephone
• Ability to lift up to 25 lbs. for administrative positions
• Ability to operate a computer
• Ability to process written, visual, and/or verbal information
• Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Qualifications

Preferred: Associates or better in Social Work or related field.

Preferred: 1-3 years: Social Services/Case Management.

Required: Driver's License.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.