PT Weekend/Holiday Shelter Advocate

Job Description

Job Description

The Shelter Advocate at Crisis Line & Safe House of Central Georgia serves as the motivator, mentor, and supervisor working with clients and ensures that each client is given every opportunity to gain a life free of domestic violence.    

Essential Job Functions as Shelter Advocate: 

• Serves as shift staff member on weekends and holidays (3pm-11pm)
• Manages day to day operations during shift (3pm-11pm)
• Keeps shelter safe and secure at all times, is responsible for the safety of residents 
• Answers crisis calls during shift 
• Collects and maintains detailed statistical data pertaining to all calls 
• Provides crisis intervention and referrals for clients 
• Screens client appropriateness for shelter entrance when admission is needed and contacts on-call staff as needed 
• Completes intake of in-coming clients and children 
• Completes all resident paperwork 
• Provides verbal, positive support for clients 
• Instructs, supervises, and helps implement housekeeping chores required of residents 
• Resolves client conflicts and misconduct when necessary 
• Helps clients adjust to communal living 
• Keeps all records for attending shift, with complete documentation and information for Shelter Manager and other staff 
• Records all material donations 
• Performs clerical tasks as requested by Shelter Manager 
• Attends to other duties as may be assigned 
• Maintains confidential client files and agency statistics for program 
• Serves as an active and supportive team member and participates in work processes as identified 
• Maintains communication with Shelter Manager and alerts her to any major problems or high-risk situations 

Non-essential Job Functions:  

• Assists in office coverage when necessary 
• Assists in other areas such as shelter advocacy when needed 

Requirements of Position Applicants: 

• Possess a background in victim advocacy 
• Possess an understanding of domestic violence dynamics 
• Able to work independently  
• Able to utilize the resources available both in the community and in-house. 
• Obtain CPR/ First Aid Training 
• Pass criminal background check 
• Willing to submit to random drug screenings 
• Willing to adhere to all shelter policies and procedures 

Other Skills/Abilities:  

• Organizational skills 
• Problem solving skills 
• Ability to learn to use TTY machine 
• Ability to use all office equipment (Microsoft included)