Slot Technician II - Slot Operations

Slot Technician II

The Slot Technician II is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.

Essential Functions:

• Assumes responsibilities of Supervisor Slot Performance in the supervisor's absence as assigned.
• Helps coordinate and lead slot floor moves and shift assignments.
• Provides direction for Slot Technicians on assigned shift as assigned.
• Has the ability to coordinate Special Projects as assigned.
• Ensures the overall smooth operation of all slot related equipment.
• Keeps slot machines and associated parts in working order.
• Maintains and repairs gaming equipment as deemed necessary.
• General preventative maintenance of gaming tables and slot machines.
• Visually inspects and listens to machines and equipment to locate cause of malfunctions.
• Dismantles machines and equipment to gain access to problem area.
• Inspects and measures parts to detect wear, misalignment or other problems.
• Participates in moves and/or conversions of related gaming equipment as required.
• Trouble shoots and repairs slot machines.
• Safeguards all property assets in the slot department.
• Follows all Internal and Indiana Gaming rules and laws.
• Must have the ability to interact with guests to enhance guest relations.
• Performs related duties as assigned by the slot technician supervisor.
• Must have a strong working knowledge of slot related machinery.
• Perform work regularly, predictably and in a professional manner.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.
• Perform work regularly and adheres to all Indiana Gaming Regulations.

Non-Essential Job Functions:

• Attend seminars when needed.

Education and/or Experience Requirements:

Must have high school diploma or equivalent. Must have good communications skills. Must have basic computer skills. Must have two (2) or more years' experience in a Slot Technician capacity. Must have minimum three-year experience electronic background.

Additional Requirements:

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

Knowledge Of:

• Pertinent federal, state, and local laws, codes, and regulations.
• Team Leadership and motivational skills
• Electronics at the circuit board level.
• Technical experience and training with slots.
• Electronic and computer programming.

Ability To:

• Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Communicate clearly and concisely, both orally and in writing.
• Interpret and explain policies and procedures.
• Consistently communicate effectively with guests, as well as all levels of team members.
• Observe and direct actions of subordinates/trainees.
• Inspect and maintain areas for which responsible.
• Review and comprehend all necessary documentation.
• Use all machine test equipment.