Certified Medical Assistant

Certified Medical AssistantHourly Pay Range: $22.14 - $33.21 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position HighlightsPosition: Certified Medical AssistantLocation: Warrenville, ILFull Time: 40 hours per weekHours: Monday-Friday, 8-hour shifts, 8:00a-4:30pA Brief OverviewUnder the general supervision this position works independently and as part of a team to provide support, health education, and care management services to patients and their families using an empowerment approach in coordination with health care providers and systems. Responsible for wellness coaching to reduce or eliminate high risk behaviors; encourages the adoption of habits that are conducive to a higher quality of life; develops and distributes health education materials to identified patients and family members; discusses customized care plans for patients including goals and plans of action; coordinates care with other health related vendors for optimal patient care.What You Will DoProvides support, empowerment, education, and care management services to identified patients as designated.Verifies eligibility based on criteria reportIdentifies support needs for patients and/or their caregivers/families.Develops and/or modifies care plans, provides creative guidance in initiating care plan, assists patient in overcoming any self-management challenges based on provider's plan of care.Conducts assessment of patients' physical activity, dietary habits, cigarette smoking habits, and social and economic resources.Works with patients with readmission issues to prevent reoccurrence.Provides prescriptions, DME equipment and outpatient services to appropriate patients as needed.Assists in reviewing all specifically designated patients such as readmissions, CHF patients, AMI patients, PNA patients, COPD patients and other high risks designated individuals as assignedDocuments all actions in required EMR system.Maintains daily case load and discusses any complex patients with RN Care Manager that may need higher level of care management.Coordinates with RN Care Manager - develops and modifies care plans, provides creative guidance in initiating care plan, overcoming any self-management challenges as needed.Utilizes and works with community resources to ensure resources available to the patient and their disease specific care optionsRequests referrals from provider for needed services and facilitates access to community resources.Collaborates with provider and RN Care Manager to help educate patients with chronic illness about evidence-based standards of care and self-management of their chronic illness.Participates in performance improvement activities as assigned.Complies with all required documentation of patient services.Provides baseline and benchmarks for Quality improvement/outcome tracking.What You Will Need2 Years of experience in outpatient ambulatory care setting1 Year of epic User experienceKnowledge and understanding of insurance/payor mixExperience working with healthcare systems and community-based organizations.Ability to handle multiple responsibilities, stress, and high work load volumesAbility to easily adapt to changeWorking knowledge of Microsoft Office productsAbility to work as part of a multidisciplinary teamStrong organizational skills with excellent written and oral communication skillsAbility to work effectively with staff, community members, family members, and external agenciesDemonstrated problem solving and decision-making skills with ability to exercise initiativeKnowledge and understanding of continuous quality improvement principlesCurrent State of Illinois Licensed Practical Nurse licensure RequiredCPR or BLS - American Heart Association (AHA) PreferredCurrent CMA certification or registration RequiredBenefits (for full and part-time positions):Premium pay for eligible employeesCareer Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, and Vision optionsTuition ReimbursementFree Parking at designated locationsWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time OffCommunity Involvement OpportunitiesEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence.When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.Please explore our website to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.