Data Center Technican (Eagan, MN)

Vultr Cares

100% company-paid insurance premiums for employee medical, dental and vision plans.

401(k) plan that matches 100% up to 4%, with immediate vesting

Professional Development Reimbursement of $2,500 each year

11 Holidays + Paid Time Off Accrual + Rollover Plan

Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

$500 stipend for remote office setup in first year + $400 each following year

Internet reimbursement up to $75 per month

Gym membership reimbursement up to $50 per month

Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Data Center Technician to keep our global fleet of GPU and CPU servers running at hyperscale performance while we expand into new edge regions worldwide.

The ideal candidate is a hands-on, self-driven professional with at least four years racking, cabling, debugging, and upgrading thousands of servers and switches in mission-critical colocation facilities, who can thrive under SLAs of 99.99%+ uptime and stay calm during incident response.

This high-impact role entails end-to-end deployment and care of GPU-dense, liquid-cooled infrastructurerack-and-stacking, cabling, swift hardware triage, warranty coordination, spare-parts ownership, and rapid escalationwhile operating non-stop in a 247 environment.

This is your opportunity to join our fast-growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

Key Responsibilities

• Installing and performing on-going maintenance on servers and network equipment. Including rack & stack of servers and switches, cabling, and physical configuration of devices.
• Responding to reported server, network, and infrastructure issues.
• Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly.
• Work through assigned tickets and work requests effectively, performs diagnosis and repairs to hardware. Replacement of server components such as CPU, memory, drives, motherboards, and network cables.
• Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly.
• Proactively identify issues and areas to approve efficiency and develop plans to resolve.
• Setup, maintain, and document spare parts inventory.
• Collaborating with cross-functional teams to improve deployment efficiency, automation, and monitoring.
• Escalating issues as needed to ensure prompt resolution by assisting system admins in debugging network, hardware, and Linux OS-related issues.

Qualifications

• Experience working in a datacenter as a technician or similar role installing, configuring, and troubleshooting server and network equipment.
• Experience with large scale network and server deployments.
• Firm understanding of GPU hardware and liquid cooled rack solutions.
• Ability to work independently to manage projects within the facility.
• Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers.
• Experience with troubleshooting, building, repairing, and upgrading servers.
• Excellent verbal and written communication skills, collaborative nature, and a friendly can-do attitude.
• Ability to work in a fast-paced, high-availability environment and respond to incidents proactively.
• A strong desire and aptitude for solving problems.
• Ability to logically analyze and solve problems.
• Physical ability to stand for extended periods and lift up to 50 lbs.

Compensation

$60,000 - $95,000

Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.