Business Banking Market Manager-RM II

Business Banking Market Manager RM II

The Business Banking Market Manager RM II will manage a team of Relationship Managers responsible for Business Banking customers in the 1MM – 50MM market. The Market Manager will be responsible for attaining financial and sales goals through active coaching and managing to the Business Banking defined DRIVE sales process and sales management process (including cold calling) as well as required paperwork.

• Develop skills and competencies of their team, maintaining optimum staffing occupancy
• Ensure focus on identifying and closing cross sell product opportunities, and acquiring new customer relationships within the assigned branches
• Provide coaching and managing to the team around DRIVE sales activities and expectations
• Lead, develop and motivate the sales team in their professional growth and maximizing their overall contribution to the business, as well as recruiting sales representatives to build bench strength level of focus on results - finding more effective ways to be efficient.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Undergraduate degree preferred or equivalent work experience
• 8+ years Business sales development experience
• 5+ years experience leading a team to achieve sales results
• 5+ years of credit experience
• Strong presentation skills, both verbal & written
• Ability to work in a matrix organization and develop partnerships across business lines
• Strong PC skills, both in Word and Excel, or similar software
• Strong knowledge of banking deposit/credit products and services
• Strong knowledge of bank operations/systems and compliance/regulatory issues

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday

Pay Transparency

The salary range for this position is $172,000 - $225,000 per year. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Required Skills

• Customer Empowerment
• Diversity and Inclusion Practice

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job Info

• Job Identification 46652
• Job Category Advisory & Relationship Management
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Job Shift 1st
• Locations 126 East Ave, STE100, Rochester, NY, 14604-2503, US 833 Broadway, Albany, NY, 12207, US 300 Airborne Parkway STE130, Buffalo, NY, 14225-1482, US 110 W. Fayette St, Syracuse, NY, 13202, US
• Working Hours 40
• Career Site Category Business Banking