SOC Operator

Lead Concierge Security Officer

GardaWorld Security Services is now hiring a Lead Concierge Security Officer! Ready to suit up as a Lead Security Officer in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Lead Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you:

• Site Location: San Francisco, CA
• Set schedule: (A) Shift Lead (B) Concierge Security Officer
  • (A) Saturday to Sunday (B) Monday to Wednesday
  • (A) 1:30pm to 10:00pm (B) 2:00pm to 10:30pm
• Competitive hourly wage of $31/hour as a Shift Lead and $26/hour as a Concierge Security Officer (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Guard:

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Guard:

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• At least 1 year of security supervisory experience is preferred
• First aid certification is an asset
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state security license (BSIS Guard Card) and an additional 32hr. BSIS security trainings (Additional security training can be obtained during the hiring process)

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. GardaWorld Security Services of California, Inc. CA Private Patrol Number 16344