user researcher

Benefits: 401(k) 401(k) matching About the Role: Soccer Shots - Orange County is looking for a talented and curious User Researcher to join our growing team in Orange County, CA! In this role, you'll help shape meaningful experiences by uncovering deep insights about our users and driving data-informed decisions. If you're passionate about understanding people and translating research into action, we'd love to hear from you. Responsibilities: Plan and conduct qualitative and quantitative user research studies, including interviews, surveys, and usability tests Synthesize research findings into clear, actionable insights for cross-functional teams Develop user personas, journey maps, and experience frameworks to guide product and design decisions Collaborate with product, design, and marketing teams to identify research needs and priorities Advocate for the user perspective throughout the product development lifecycle Maintain and manage a user research repository to track insights over time Present research findings to stakeholders in a compelling and accessible way Requirements: Proven experience in UX research, user research, or a related field Proficiency in research methodologies including interviews, A/B testing, and ethnographic studies Strong analytical skills with the ability to translate complex data into clear insights Excellent communication and presentation skills for diverse audiences Experience with research tools such as UserTesting, Dovetail, Lookback, or similar platforms Ability to manage multiple research projects simultaneously in a fast-paced environment A collaborative, empathetic mindset with a genuine passion for understanding user behavior About Us: Soccer Shots - Orange County is a premier youth soccer program dedicated to delivering high-quality, character-building experiences for children throughout the Orange County community. Our innovative approach to youth development has made us a trusted name among families and parents across the region. We pride ourselves on a fun, mission-driven work culture where every team member plays a vital role in making a positive impact on the next generation.