Escrow Assistant

Escrow AssistantFlying S Title & Escrow is part of Title Financial Corporation (TFC), a family-owned company offering trusted Title and Escrow services since 1905. We are known for developing long-term careers and fostering a culture where Everyone Counts, we do the Right Thing, we Take the Smart Risk, Attitude is Everything, and Everyone Has the Opportunity to Make a Difference.This position is located in Rigby, Idaho.We are looking for a friendly, detail-oriented Escrow Assistant to join our team. This position supports the escrow team with administrative and transactional tasks to help ensure smooth, timely closings. The ideal candidate is organized, dependable, customer-focused, and comfortable working in a fast-paced environment while communicating with customers, lenders, real estate professionals, attorneys, and internal team members.Why You'll Love Working HereFamily-owned company with a long history of employee longevitySupportive team culture and meaningful career developmentFast-paced, engaging work environmentOpportunities to learn and grow in the Title & Escrow industryA role that directly supports customers through important real estate transactionsKey ResponsibilitiesAssist escrow staff in preparing for closings by requesting payoff statements, lien releases, insurance information, commissions, and legal documentsCommunicate with lenders, realtors, attorneys, customers, and internal staff to gather and verify informationPrepare and send lender packages according to closing instructionsDisburse funds accurately and in compliance with accounting proceduresInput, access, and retrieve data related to closings in a timely and accurate mannerUpload and manage documents in document retention systemsAnswer and route phone calls professionally and take accurate messagesGreet clients courteously and provide exceptional customer servicePerform clerical tasks such as filing, scanning, mail handling, ordering supplies, and light bookkeepingDeliver documents to clients, banks, courthouses, or other locations as neededSupport company values, goals, and culture through professional conduct and teamworkWhat We're Looking ForStrong customer service skills and a professional, positive attitudeExcellent verbal and written communication skillsStrong interpersonal skills and the ability to build positive relationships with customers and team membersHighly organized with strong attention to detailAbility to manage multiple priorities and meet deadlinesComfortable learning new computer programs; Microsoft Office experience requiredAbility to work independently while contributing to a collaborative team environmentExperience in escrow, title, real estate, lending, banking, or a related field is preferred but not requiredRequirementsMust be at least 18 years oldHigh school diploma or equivalentAt least one year of relevant work experienceValid driver's license and ability to pass an MVR and background checkAbility to sit or stand for extended periodsFrequent use of a computer and telephoneAbility to lift up to 15 pounds occasionallyAbility to travel locally using a personal or company vehicle as neededBenefitsWe offer a competitive and comprehensive benefits package, including:Medical, dental, and vision insuranceBasic life insurance & short-term disability401(k) with competitive discretionary matchEarly paycheck accessDiscount on closing feesCompany-provided telehealth and wellness programPet insurance and other voluntary plans, including accident, hospital, and more24 hours of FTO on your first paycheckAdditional accrual for 3 weeks of annual FTO11 paid holidays, Volunteer Time Off, Parent Leave, Grandparent Leave, and moreEqual Opportunity EmployerFlying S Title & Escrow and TFC are equal opportunity employers. Reasonable accommodation is available. Offers of employment are contingent upon passing a background check and MVR.