Teller

About the Role As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller’s primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. Responsibilities Performs teller transactions and cash handling functions for clients with accuracy and confidentiality (deposits, withdrawals, cash advances, payments, transfers, check cashing, etc.). Balances cash drawer and maintains daily cash drawer integrity. Supports daily branch tasks that preserve branch integrity (double‑custody of ATM balances, processing night‑drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures). Mitigates risk by ensuring safekeeping of money in the cash drawer and promptly accounting for or transferring funds. Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolution in alignment with the bank’s Breakthrough Client Service Standards. Continually deepens knowledge of Columbia Bank's product and service offerings and stays current on changes. Looks for opportunities to discuss and uncover customers’ financial needs to identify and offer appropriate products and services; supports referral goals for the branch by focusing on and referring basic bank products to the appropriate business partner. Qualifications High School Diploma or GED required. One year of previous banking or customer‑service experience preferred. Bilingual preferred. Ability to learn and comply with all Bank policies, procedures, and systems. Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions. Consistently demonstrates ability and willingness to build relationships with clients and other bank associates. Compensation and Benefits The pay range for this role is $18.00 – $22.00 per hour. The pay rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation; details will be provided during the recruitment process. Location Primary Location: 2400 West 11th Avenue, Eugene, OR 97402. Ability to work fully on‑site at the posted location(s) is required. Benefits Medical, dental, and vision plans 401(k) retirement savings plan with employer match for qualifying associate contributions Employee assistance program Life insurance and disability insurance Tuition assistance Mental health resources Identity theft protection Legal support Auto and home insurance Pet insurance and access to an online discount marketplace Paid vacation, sick days, volunteer days, and holidays Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Equal Employment Opportunity Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io. #J-18808-Ljbffr