Wellness Cafe Store Supervisor

Job Description

Job Description

Store Supervisor | Thrive Juice Lab®

Costa Mesa, CA | $21/hour + Eligible Tip Pool Participation

Be the teammate others can count on.

Thrive Juice Lab is hiring an experienced Store Supervisor for our Costa Mesa café. We’re looking for someone who takes pride in exceptional hospitality, quality food, and helping teammates succeed through a positive example.

If you enjoy working alongside your team and share our passion for health, wellness, and great food, we’d love to meet you.

The Opportunity

This is an hourly, nonexempt service-lead position focused primarily on preparing menu items, serving guests, and performing the same daily service and preparation work as our team members.

You’ll help coworkers learn established procedures, support an organized café, and communicate operational needs to management. Your leadership comes through your work, reliability, product knowledge, and willingness to help.

Our ideal candidate stays composed during a rush, communicates respectfully, notices what needs attention, and follows through.

What You’ll Do

• Serve our guests: Take orders, answer menu questions, prepare beverages and food, and create a warm, welcoming experience. Address routine guest concerns within established company guidelines and refer escalated issues to management.
• Lead by example: Work alongside team members, demonstrate approved recipes and service procedures, and help coworkers build product knowledge and confidence.
• Support daily routines: Follow management-established shift plans and opening and closing checklists. Help keep workstations stocked, clean, organized, and ready for service.
• Maintain quality: Follow food safety, sanitation, portioning, preparation, and presentation standards. Bring safety or quality concerns to management promptly.
• Assist with inventory and preparation: Count supplies, rotate products, record waste, complete assigned preparation tasks, and report shortages or ordering needs.
• Communicate clearly: Share factual observations about operational issues, coverage needs, equipment problems, and workplace concerns with management for review and action.

Role and Authority

This position provides hands-on service and peer support under management’s direction. Personnel decisions and independent management authority remain with management and ownership.

The Store Supervisor does not conduct employment interviews or participate in employee selection, hiring, termination, discipline, formal performance evaluations, pay changes, promotions, demotions, or transfers. The role also does not make recommendations concerning those personnel decisions.

Management establishes work schedules, approves time off, and makes staffing and labor decisions, including decisions to add coverage or shorten shifts.

Team members in this role are encouraged to report workplace concerns and factual observations. Management is responsible for evaluating those reports and determining any personnel action.

What You’ll Bring

• At least 1 year of restaurant or café leadership experience , ideally as a shift lead or team trainer.
• Experience demonstrating procedures and helping coworkers learn.
• A friendly, dependable approach to guest service and teamwork.
• Clear communication and the ability to stay calm during busy shifts.
• Attention to food safety, cleanliness, accuracy, and product quality.
• A passion for health, wellness, and quality food.
• Open availability, including weekends.

Compensation

Base pay is $21 per hour . Tip-pool participation is subject to applicable law and the company’s tip-pooling policy. Tips vary and are paid in addition to base wages.

Why Thrive?

You’ll be part of an organic wellness café where thoughtful ingredients, great service, and teamwork shape the guest experience. Bring your experience, ideas, and pride in doing things well to a role where your contribution is visible every day.

Ready to join our Costa Mesa team?

Apply directly at thrivejuicelab.com/jobs.

This is not your ordinary juice bar. Thrive Juice Lab is a locally owned and operated all organic, gluten-free, dairy-free wellness café featuring superfood smoothies, cold-pressed juices, açaí bowls, plant-based desserts, coffee & tea.

Company Description

This is not your ordinary juice bar. Thrive Juice Lab is a locally owned and operated all organic, gluten-free, dairy-free wellness café featuring superfood smoothies, cold-pressed juices, açaí bowls, plant-based desserts, coffee & tea.