Client Payroll & People Services Manager

Client Payroll & People Services Manager

At Virtual Partner Advantage, you're not just running payroll you're helping care for people. We don't just process numbers. We create peace of mind. We build trust. We support lives.

If you believe in careful, meaningful work done with integrity and you want to do it alongside people who treat you like family then you may have found your place.

About the Role

As Client Payroll & People Services Manager, you'll wear many hats payroll specialist, people-services steward, compliance guardian, and client partner. This is a high-responsibility, high-impact role. You'll ensure every paycheck is accurate, every record is secure, and every team member feels valued. You'll also serve as a trusted liaison between clients, internal teams, and employees helping keep our payroll and HR services smooth, transparent, and caring.

Payroll, Accuracy & Compliance

• Process payroll: verify time entries, calculate hours (regular, overtime, PTO, etc.), verify deductions/benefits, run pay cycles.
• Audit and verify payroll data for accuracy and confidentiality.
• Prepare and distribute pay statements, tax documents, and any required agency filings.
• Reconcile payroll liability accounts, benefit invoices, and monthly reconciliations.

People Services & HR Administration

• Manage new-hire paperwork, terminations, transfers, promotions.
• Handle confidential employee records and benefits administration.
• Assist with employee inquiries about pay, benefits, and deductions with clarity, respect, and empathy.
• Support HR processes: onboarding/offboarding, status changes, and compliance documentation.

Client & Internal Collaboration

• Provide exceptional service to clients, employees, and internal teams.
• Communicate proactively ensure deadlines, compliance, and clarity for all stakeholders.
• Partner with accounting and finance teams for audits, reporting, and reconciliations.

Leadership & Culture Stewardship

• Lead by example demonstrate integrity, ownership, and accountability.
• Support a culture of trust, kindness, and mutual care.
• Help maintain VPA's values: integrity, service excellence, continuous learning, and servant leadership.

Who You Are

You'll thrive if you are:

• Experienced 2+ years (or more) in payroll, HR-payroll services, or similar roles.
• Detail-oriented and disciplined with numbers and compliance.
• Trustworthy and discreet handling sensitive employee and financial data with care.
• Organized, proactive, and able to manage multiple tasks and deadlines.
• A strong communicator kind, clear, and professional in conversations with clients, team members, and vendors.
• A team player who also works well independently.
• Comfortable with payroll/HR software and adapting to systems.
• Accountable, values-driven, and committed to doing work with excellence and heart.

What We Offer Because People Come First

• Competitive pay and growth potential
• Full health coverage (medical, dental, vision)
• Life insurance & disability coverage
• Paid holidays, vacation, and sick leave
• Flexible scheduling when business allows because life doesn't stop at the office
• Opportunities for personal and professional development coaching, training, and growth plans
• Dream-Manager Program: We support your personal goals, not just your professional ones
• Culture & community: birthday & anniversary celebrations, team-building events, a welcoming "family" environment
• Pet-friendly office we know pets are family too

Our Hiring Process

We hire based on character, fit, and alignment with our values not just credentials.

1. Submit your application we review every one.
2. Have a genuine conversation about who you are, what you value, and what matters to you.
3. Review skills and strengths see where you shine and how you can grow.
4. Culture conversation talk about VPA's values, real stories, and expectations.
5. Mutual fit decision because long-term relationships start with real alignment.

Ready to Bring Excellence with Heart?

If you believe in care-driven work, accurate execution, and making a real difference for people and clients you may be exactly who we're looking for.

Apply today, and join a team where people come first.