Maintenance Supervisor

Maintenance Supervisor

McKinley is seeking an experienced and hands-on Maintenance Supervisor to oversee one of our large-scale apartment communities of 700+ units in Ypsilanti, MI.

The Maintenance Supervisor provides hands-on leadership while overseeing daily maintenance operations, safety compliance, budgeting, vendor coordination, and team development. Success in this role means maintaining beautiful and efficient communities while fostering a culture of accountability, teamwork, and exceptional customer service.

Title: Maintenance Supervisor Location: Ypsilanti, MI (In-Person) Compensation: $75,000-$90,000 annually plus bonus potential

Position Summary

The Maintenance Supervisor directs and coordinates on-site maintenance staff and vendors to maintain the physical integrity of a large-scale, 700+ unit multifamily apartment community. This position plays a key leadership role in budgeting, safety compliance, preventative maintenance, staff development, and resident satisfaction.

This is a working supervisor role and includes on-call and snow removal responsibilities.

Key Responsibilities

Property & Facilities Management

• Ensure all physical aspects of the property meet company standards, applicable laws, housing codes, and OSHA safety requirements.
• Oversee maintenance and repairs including HVAC, electrical, plumbing, carpentry, drywall, painting, appliances, pool operations, exterior structures, and more.
• Manage maintenance operations and service demands associated with a 700+ unit multifamily residential apartment community.
• Perform walk-through inspections of vacant and occupied units to assess repairs, damages, and chargebacks.
• Prepare vacant units for market-ready condition.
• Maintain exterior lighting, preventative maintenance programs, lock repairs, caulking, and other general maintenance tasks.
• Maintain required documentation including MSDS logs, HVAC recovery logs, emergency procedures, injury reports, and maintenance records.

Leadership & Team Management

• Supervise, direct, and develop a team of maintenance staff members.
• Interview, hire, train, evaluate, reward, and discipline employees in accordance with company policies and applicable laws.
• Plan, assign, and schedule work orders efficiently across a high-volume multifamily community.
• Analyze workflow, estimate labor hours, and adjust procedures to meet production schedules.
• Provide after-hours and emergency on-call coverage.
• Foster a culture of safety, accountability, and high performance.

Budget & Inventory Control

• Monitor monthly maintenance budgets and control expenditures.
• Requisition tools, equipment, and supplies; evaluate vendors and pricing.
• Establish and manage inventory control systems.

Customer Service & Compliance

• Respond promptly and professionally to resident service requests.
• Document all resident interactions.
• Maintain knowledge of Equal Housing Opportunity laws.
• Ensure full compliance with workplace safety standards and procedures.

Qualifications

Experience & Education

• Minimum 7 years of multifamily residential apartment maintenance experience.
• At least 2 years of multifamily maintenance supervisory experience.
• Required experience leading maintenance operations for a large-scale apartment community of 700+ units OR regional/multi-site multifamily maintenance experience overseeing multiple apartment communities with a comparable or greater combined unit count.
• Experience must be within multifamily residential apartment communities. Commercial, industrial, manufacturing, warehouse, hospitality, and other non-multifamily facilities experience alone will not meet the experience requirement for this position.
• Proven experience managing high-volume work orders, unit turns, preventative maintenance, resident service, staffing, vendors, and emergency maintenance within a large multifamily environment.

Certifications

• Holds an HVAC certification.
• Valid driver's license and reliable transportation required.

Skills & Abilities

• Strong leadership, problem-solving, and decision-making skills.
• Ability to effectively lead maintenance operations within a 700+ unit multifamily community.
• Ability to read and interpret safety rules, manuals, and procedures.
• Proficient in Microsoft Word and Excel.
• Solid mathematical skills including calculations related to budgeting, measurements, and material estimates.
• Ability to manage multiple priorities in dynamic, high-volume multifamily environments.
• Strong communication and customer service skills.

Working Conditions

• Regularly works outdoors in various weather conditions.
• Exposure to mechanical parts, electrical systems, chemicals, and moderate noise levels.
• Physical on-site attendance required for scheduled shifts.

Why Join Us?

• Leadership opportunity within a growing residential portfolio
• Opportunity to lead maintenance operations for a large-scale 700+ unit multifamily community
• Collaborative and supportive team environment
• Competitive compensation of $75,000-$90,000 annually plus bonus potential
• Opportunity to make a direct impact on community quality and resident satisfaction

If you are a safety-focused, detail-oriented multifamily maintenance leader with proven experience managing a 700+ unit apartment community or a comparable multi-site residential portfolio, we encourage you to apply today.

Apply now and help us maintain communities our residents are proud to call home.