Assistant Manager Wellness
Bergen County Fitness Enterprise LL
Job Description
Job Description
Benefits:
- Employee discounts
- Health insurance
- Paid time off
We are looking for an experienced Assistant Manager with strong leadership skills and a background in health, fitness, wellness coaching, exercise science, personal training, sports medicine, or a related field.
This role requires someone who can lead people, support sales, improve retention, and help create an exceptional member experience. Core Responsibilities
Wellness & Member Experience
- Educate members on bone health, strength, recovery, and long-term wellness
- Lead member retention efforts including holds, cancellations, and re-engagement
- Deliver a high-touch member experience focused on results and long-term relationships
- Lead consultations and support strong close rates
- Coach team members on sales, accountability, and daily performance
- Run daily huddles and help maintain a strong, positive studio culture
- Help manage daily operations, scheduling, and team workflow
- Oversee CRM follow-up, lead management, and front desk systems
- Track KPIs including bookings, close rates, retention, and revenue
- Previous management or assistant management experience required
- Background in fitness, wellness, exercise science, personal training, PT, chiropractic, or similar strongly preferred
- Strong leadership, communication, and sales confidence
- Organized, proactive, and results-driven
- Comfortable managing people, operations, and member relationships
OsteoStrong Westfield is a wellness center focused on bone health, strength, recovery, pain relief, and longevity. We help members improve bone density, posture, balance, strength, and overall quality of life through science-backed wellness services.
Vacancy posted 26 days ago
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