Production Supervisor (Small Animal)

JOB SUMMARY

We are seeking a Production Supervisor to support our Breed Operation in Raleigh, NC. As the Production Supervisor, you will provide daily supervision of personnel and operations to ensure achievement of departmental goals and levels. You will independently handle routine personnel‑related issues; assist in the handling of complex personnel‑related issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide direct daily supervision and review work of assigned departmental employees to ensure accuracy and to ensure adherence to pertinent departmental policies, practices, SOPs, safety procedures and biosafety protocols. Schedule and prioritize workload of group members. Assist in the coordination and scheduling of activities of the department through hands‑on technical support, delegation of responsibility and/or authority to departmental subordinates. Oversee production and shipping activities of assigned group, including SOPs and OORs. Ensure proper record‑keeping and report preparation. Review safety issues and Workers’ Compensation claims. Actively interact with and provide technical assistance to customers as required to resolve customer requests, inquiries, and complaints. Review customer complaints and participate in the development and implementation of any resulting procedural changes. Create and maintain complaint chart. Audit production rooms and/or isolators. Review and ensure appropriate inventory levels of departmental supplies. Interview and select qualified non‑exempt personnel. Recommend personnel actions, including hiring, promotions and raises. Partner with Human Resources and departmental management to assist in the handling of disciplinary issues. Draft appropriate personnel action paperwork. Identify training and development needs of direct reports. Assist in the development, implementation and delivery of departmental training programs; ensure that direct reports receive departmental orientation and necessary on‑the‑job training. Oversee maintenance of group training manual and training records. Monitor performance of direct reports. Provide regular coaching and counseling. Assist in preparation and delivery of salary and performance reviews of direct reports. Schedule overtime as authorized. Review and approve timecards. Coordinate vacation/time off schedules. Recommend short‑range operating objectives, organizational structure of direct reports and staffing requirements. Assist in the development of a departmental plan for backup and succession of key technical personnel. May assist in development of departmental budget. Ensure optimum performance of group function. Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state‑of‑the‑art practices. Assist in the development, maintenance and communication of departmental systems and SOPs. Assist in the development and communication of job descriptions for subordinate positions. Ensure that departmental equipment is maintained in good working condition and that departmental area(s) are maintained in a clean and orderly condition. Ensure proper recycling and setup of cages in assigned area(s). Perform all other related duties as assigned.

MINIMUM QUALIFICATIONS

Bachelor’s degree in life sciences or related discipline and 4 years of supervisory experience of a high‑performing team to deliver complex initiatives and/or support operations, and assistance in cross‑functional collaboration to drive successful business outcomes. Associate degree in life sciences or related discipline and 6 years of supervisory experience. High school diploma or GED and 8 years of supervisory experience.

ADDITIONAL QUALIFICATIONS

Effective communication and interpersonal skills required. Demonstrated computer skills (data input, word processing) required.

PREFERRED QUALIFICATIONS

ALAT certification

SALARY

The pay range for this position is $70,000 – $80,000 per year. Salaries vary within the range based on experience, skills, education, certifications, and location. We’re committed to providing benefits that elevate your quality of life. Based on your position, these may include: bonus/incentives based on performance, 401(k), paid time off, stock purchase program, health and wellness coverage, employee and family wellbeing support programs, and work‑life balance flexibility. Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws. It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Charles River