Shift Leader
Taco Bell / KFC
Note: This description only documents the time that is allocated to management tasks. The remaining hours are allocated to deployed hourly tasks in food preparation, production, guest service and cleaning.Basic Purpose and Objectives of the PositionThe Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant. Focal points include:Driving excellence in customer serviceMaintaining company standards in product and facility specificationsReviewing food handling proceduresAssessing operational processesThe human resources responsibilities of a Shift Manager are limited to crew training and ongoing coaching and feedback for hourly employees. In addition, the Shift Manager may assume full responsibility for the opening and closing of the restaurant when management is unavailable. In these instances, the Shift Manager maintains administrative control of the restaurant but is not authorized to serve in a managerial capacity.Principle AccountabilitiesCustomer Satisfaction/Product QualityMaintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.Conducts periodic food safety audits.Provides on-going coaching and feedback to crew on customer service, product quality and speed of service.FinancialShares with the Management team day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe and verifying drawers.OperationsConducts daily inventory, completes shift-to-shift food safety audit and sets up daily control sheets.Reviews facility and equipment readiness.Monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards.Monitors speed with service (SWS) performance and resolves bottlenecks to achieve SWS goals.In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.Human ResourcesProvides ongoing coaching and feedback for crew employees.Provides “hands-on” training for crew in Learning Zone. #J-18808-Ljbffr Taco Bell / KFC
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$63k - $75k
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Border Cafe
Newark, DE2 days ago - ...desire to make our members feel welcome in our Judgement Free Zone® Characteristics that will make you a perfect match for our Shift Leader: Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional experience to our members, guests...Full timeFlexible hoursShift work
Planet Fitness
Wilmington, DE2 days ago - ...We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments,...Local areaShift work
Workstream
Carneys Point, NJ1 day ago - ...tasting food, but also with service that puts a smile on their faces and keeps them coming back for more.We are currently hiring for Shift Leaders who are motivated people with excellent interpersonal skills, and the ability to establish a team that works well together,...Currently hiringShift work
Hunter Super Techs - TurnPoint
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$17 - $20 per hour
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- ...wage and benefit programs that can vary among franchisees.\" You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to...Shift work
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