Department Manager

Job Description

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

Job Responsibilities

• Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service. 

• Makes hiring and separation decisions in partnership with Store Leadership. 

• Accountable for monitoring and achieving sales, purchasing, and labor targets. 

• Projects annual sales and expenses and prepares operating budget.  

• Manages ordering and inventory to achieve targeted contribution to profit margin. 

• Establishes and maintains collaborative and productive working relationship with departmental and store leadership. 

• Establishes and maintains positive and productive vendor relationships. 

• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends

• Sets and achieves the highest standards of retail execution. 

• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. 

• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. 

• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.

• Communicates and maintains Team Member safety and security standards. 

• Provides timely, thorough, and thoughtful performance evaluations. 

• Consistently communicates and models WFM vision and goals

Job Skills

• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends. 

• Advanced knowledge of products, buying, pricing, merchandising, and inventory management. 

• Demonstrated decision-making ability, leadership skills and ability to prioritize. 

• Food safety certification.  If not currently certified, will commit to completing certification within 6 months.

• Excellent interpersonal, motivational, team building, and customer relationship skills. 

• Capable of teaching others in a positive and constructive manner. 

• Thorough product knowledge.

• Advanced knowledge of regulatory and safety policies and procedures. 

• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. 

• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. 

• Proficiency with email, Microsoft Office, and operations-related applications

 

Experience

• 24+ months retail experience including 12+ months of team leadership experience

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds. 

• In an 8-hour work day: standing/walking 6-8 hours. 

• Hand use: single grasping, fine manipulation, pushing and pulling. 

• Work requires the following motions: bending, twisting, squatting and reaching. 

• Exposure to FDA approved cleaning chemicals. 

• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. 

• Ability to work in a wet and cold environment. 

• Ability to handle knives and other cutting equipment. 

• Ability to work a flexible schedule including nights, weekends, and holidays as needed. 

• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. 

The wage range for this position is $23.60-$42.50 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site. \n\nMore detail about Whole Foods Market part of Whole Foods Market, please visit -Whole-Foods-Market